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Taking JomSocial Support to The Next Level

JomSocial Support

A big concern since iJoomla took over the JomSocial project has been customer service. The vast majority of our customers are very happy but when issues have arisen, some customers haven’t always received the quality of service we want to provide.

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JomSocial With a Fix to Facebook Connect Issue

Joomla, JomSocial, Facebook connect

We had a busy week at JomSocial. First, Joomla released version 3.3 and lots of customers were fast to upgrade, many without even knowing they were doing so (see my previous post). This Joomla version created a few new issues around user login/sessions in not only JomSocial but also Guru, Ad Agency and Publisher, so it’s probable that many other Joomla extensions are affected by this version.

We quickly released a new version with a fix to this issue but then the next day, customers started reporting a problem with Facebook Connect. At first we thought it was a result of the changes we made but then we found that Facebook API itself was modified and created this problem. This issue was tricky because they simply stopped supporting certain function so we had to find a way around it, and so we did.

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Joomla 3.3 & JomSocial Conflict

Joomla! 3.3 has just been released and a few JomSocial customers have already reported a bug. They found that some JomSocial users were being logged out. This conflict affected almost every aspect of JomSocial and made it unusable.

Our team got to work immediately and squished the bug. The fix is now available on version

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JomSocial 3.2 Stable Release Now Available!

JomSocial 3.2

The highly anticipated JomSocial 3.2, stable release is here!

It took us three-and-a-half months to develop and another month to find and squish all the bugs… but boy, was it worth it!

Our own community uses the latest version and we’re really grateful to everyone who visited and made comments and suggestions. We read all the comments we received and they did help us to correct bugs and make improvements. A special thanks goes to our awesome beta testers.

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JomSocial 3.2 RC3 Is Here!

Last week we released JomSocial 3.2 RC1. After a week of bug fixing and a short lived RC2, we are now ready for RC3!

JomSocial 3.2 RC1 - GREAT feedback!

We’ve received some great feedback following the release of RC1. These are just some of the comments that people have sent us:

  • ‘I'm totally impressed! Well done!’
  • ‘Jomsocial 3.2 is everything and more!”
  • ‘This looks amazing!”
  • ‘I cannot wait. It looks like you have done a great job so far.’
  • ‘The new postbox is awesome, guys!’

We put a lot of effort into JomSocial 3.2 so we really appreciate that feedback. It really spurs us on as we keep working hard to bring you the best social networking app ever!

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JomSocial & Guru Integration - 4 Plugins Available

eLearning is exploding! Sites like and are already making millions selling online courses. And you know what?

So can you.

Three years ago, we released an amazing eLearning system called “Guru.” This powerful extension allows you to create courses and generate passive income through online education. Guru has evolved very nicely since then, becoming ever more powerful and feature-rich. You can check out Guru’s website to learn more, or try our demo to see just what it can do. It’s very cool.

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JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site