Is JomSocial available for latest version of Joomla?

Yes, JomSocial is always compatible with latest version of Joomla!

Does JomSocial support Joomla ACL?

Yes, JomSocial does support Joomla ACL. Check more upcoming ACL feature in roadmap roadmap.

Can I create a membership-based site with JomSocial?

Yes, but not out of the box. JomSocial does not have built-in membership/subscription facilities to allow this; however, our growing list of extension developers have come up with a number of high quality subscription tools that would meet the most demanding requirements. View membership addons.

What is the price of JomSocial?

Our pricing start at $99 for the standard edition. Our most popular plan costs $149. Visit our pricing page for more details and a table comparing all plans.

If I install JomSocial on my existing Joomla site, will it work with my template and existing users?

Yes. JomSocial uses native Joomla User object and thus existing users will automagically have their own JomSocial profiles. It will also work with your Joomla template, as JomSocial is just another extension in Joomla.

How many users can JomSocial support?

JomSocial does not impose any limit on the number of users you can have in your community; however, please note that a growing community will always consume more resources over time.


Can I download older versions of JomSocial?

To download older versions of JomSocial, visit our previous versions download page. Note that the downloads area is only accessible to active subscripion holders. If your subscription has expired, you can easily renew it by clicking the renew button on your "My Dashboard" page.

What is the cost to renew my subscription?

Standard plan gets no discount.

6 month renewals are 20% off the original price of the Professional Plan. We aim to make it as easy as possible for you to continue your subscription and enjoy all the new features.

How do I upgrade to the latest version?

We offer an easy way to upgrade to the latest version of JomSocial:

  • Download the package and re-install JomSocial

On minor releases we also offer a patch, that you can find on our forum. Stay tuned on facebook or twitter for announcements and information about new versions and patches.

How do I renew my JomSocial's support subscription?

To renew, you need to log in to our site first. Visit My Dashboard page and you should be able to view all of your JomSocial purchases. Click the 'renew' button on the JomSocial that you wishes to renew and follow the on-screen's instruction. 

Can I install JomSocial on more than one domain?

Yes, you can install it on as many domains as you want. However, keep in mind, we only support the domains you register with us.

How long is my subscription good for?

Your subscription is good for 6 months. During this 6 months period, you get access to our VIP forum support and all the new releases.

I do not need support and updates, so can I download free JomSocial after my subscription expired?

No, the download area is only available for active subscription holders. We advise you to download the last version of JomSocial before your subscription expires.

Can I continue using JomSocial on my site after my subscription expires?

Yes, absolutely. JomSocial will continue to work exactly as usual; however, you will not be able to download new updates or obtain support without an active subscription.


Can JomSocial run as a standalone community without Joomla CMS?

No, JomSocial requires Joomla to be installed on your server first; it is built exclusively for Joomla.

What versions of Joomla CMS are supported?

We provide two JomSocial versions. One for Joomla 2.5, which is no longer being developed, and one for Joomla 3.x which is being developed actively.

Can it run on MSSQL?

No, JomSocial can only run on MySQL/MySQLi databases.

Can I install JomSocial on localhost or multiple domains?

Yes, JomSocial is GPL software that can be installed on an unlimited number of domains. Your freedom is guaranteed


I am having problems with JomSocial. How do I request support?

If you have a "How To" question, please feel free to post it on our community. If your question requires us to login to your site and troubleshoot, please post your question on our support forum.

I need to customize JomSocial. Do you provide such services?

While we try our best to help everyone with minor customizations, our top priority is to assist valid issues that are covered in our support policy. If you need customization and help setting up JomSocial, visit our service department.

What are the support times?

Our dedicated support team is available 24/7, Monday Through Friday. We offer limited support on the weekend as well.

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site