Best community extension available, support is coming back up
"Jomsocial itself, the software, it top notch. There is simply no comparison between it and Community Builder. Jomsocial delivers everything you could need, and then more.
Now the downside is that, like everyone says, the support has traditionally been absolutely horrible. But as of lately, it seems they're putting more priority behind support and answering a lot of overdue questions, and new ones.
I saw other reviewers saying they had problems with Jomsocial itself, they couldn't do this or that, never got it working, bugs, etc. blah blah blah.... that's bogus! Jomsocial is extremely easy to setup and configure. Yes, it requires some time to familiarize yourself, but all complex Joomla extensions do. But if you're familiar with Joomla, you should have no problem at all setting up Jomsocial. We used it many times and set it up in 10 minutes. If these people have problems, rest assured they simply don't know what they're doing or are amateurs in dealing with Joomla.
Is Jomsocial for beginners? Nope. But then again, if you're going deep enough to need Jomsocial, then you should not be a beginner in the first place.
Jomsocial delivers what no other extension out there can, and it does so perfectly. I love it!"