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Welcome to Jomsocial 4

JomSocial 4 is the best version of JomSocial we have ever released. The team has done a fantastic job and I couldn’t be prouder to be part of such a strong, dynamic group of people producing such awesome products.

If you’re a new user joining us for the first time, welcome! I’m sure your first experience with Jomsocial 4 will be an eye-opener. You’ll find it’s super-intuitive and you’ll soon have a wonderful, lively community.

If you’ve been with us for a while, thank you for coming back! I’m sure you’ll be keen to see how Jomsocial has matured. You’ll find a long list of changes that open up exciting new opportunities for your community.

You Need Our Support… And We Need Yours!

Our products have taken a huge step forward. Our support is about to do the same thing. Our team has been working hard for the last year to significantly improve the world class support you expect from us.

We try to resolve each post we receive as quickly as possible and we monitor how the team replies. But we need some help from you as well.

A large number of the bug reports and questions we receive aren’t written clearly enough for us to replicate and solve the issue. So we’ve created a format to help you supply us with all the information we need to help you as quickly as possible. We tested this system in the last beta program and it was a huge success.

Over the next few days, when you create a new post in in the forum, you will see:

ISSUE SUMMARY:

Describe what the issue is in general.

 

STEPS TO REPLICATE:

1. 

2.

3. 

 

RESULT:

This happens.

 

EXPECTED RESULT:

This is what's supposed to happen.

 

Suggestions And New Ideas

We love to hear what our customers think — all of them!

We get new ideas and suggestions every day. Many of them are fantastic and innovative, and they’ve helped to make JomSocial 4 so awesome. While we try to accommodate as many of these requests as possible, what may seem like a great idea on one person’s site, may not be something other people want on theirs. Not every idea makes the cut — but many do!

To make sure your suggestions are heard, do post them in our user voice here. The team checks it regularly and it’s an integral part of our planning. Please use this as the one place to post all your great ideas. Don’t forget to visit and vote on other users’ ideas as well.

Upgrading To Jomsocial 4

Merav has written some great articles about of upgrading. You can find them at here and here.

They contain some really helpful information.

The most important thing is not to rush into an upgrade. Take the time to check with your extension provider to make sure it will work with Jomsocial 4. We made some major style changes in this version and there may be conflicts with some templates Set up a test site first to check that everything works the way it should. No one wants to end up with a broken site.

Jomsocial integration

I am working closely with a number of extension developers, including some that are creating new integrations never seen before. If you would like to see a product you use integrated, send me a PM and I’d be happy to talk to the developer for you.

Socialize

Our new Socialize 2 template is now available and it’s… well, it’s just fantastic. It matches JomSocial 4 perfectly. I can’t wait for you to try it. You can read more about it here.

What’s Next?

The future looks bright and the times ahead are exciting. We have already started planning for the next version and intend to amaze you with every new release. I hope you enjoy using Jomsocial 4 and Socialize as much as we have enjoyed creating them.

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