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JomSocial Videos are not playing

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Since this is not our scope, I suggest you hire the 3rd party dev www.jomsocial.com/jomsocial-developers for creating the code or you can use this total-video-converter.en.softonic.com/ or www.kigo-video-converter.com/ if you wanna do it manually

12 years 2 days ago
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Hello Dimas,

We downloaded entire site to local host i.e around 500gb data & all videos are playing now on localhost

But same is not working on live site any suggestions.

thanks
anand

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12 years 2 days ago
  • Dimas Tekad Santosa's Avatar
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Hi Anand,

Your jomsocial version in localhost is same with the server? is that possible if you upload all codes in localhost to the live server?

thank you

12 years 2 days ago
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Hello dimas,

its exact copy for the live server . we have just downloaded all the files n installed in localhost.

thanks
Anand

12 years 2 days ago
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Hi,

This issue caused by "Pseudo Streaming" setting, we have plan to remove that feature since "Pseudo Streaming" is not working for video tag HTML5.

thank you

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12 years 2 days ago
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Hello

So how can we resolve this now?

thanks
anand

12 years 2 days ago
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Hi,

The problem is caused by old video, which still use .flv extension, you are using old jomsocial version as well.. I suggest you upgrade to the latest version first.

But for new videos .mp4 are can be played well

thank you

12 years 2 days ago
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Hello

we want to play all the videos on the site & how we do it?


Note: if you want we can upgrade to new version

thanks
anand

12 years 1 day ago
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Hi Anand,

you need upgrade it to version 3.2.1.5, this is required, this is cant help too much for older version..

I suggest you create the dev subdomain/folder first for test the new jomsocial version.

thank you

11 years 11 months ago
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Dimas Tekad Santosa wrote: Hi Anand,

you need upgrade it to version 3.2.1.5, this is required, this is cant help too much for older version..

I suggest you create the dev subdomain/folder first for test the new jomsocial version.

thank you


we have upgraded to new version & still videos are not playing.

thanks
anand

11 years 11 months ago
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Hi Anand,

This is very weird, because this is working on your local right?

anyway I cant access your backend here live.icmgworld.com/administrator its showing forbidden access, please you verify it.

thank you

11 years 11 months ago
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Dimas Tekad Santosa wrote: Hi Anand,

This is very weird, because this is working on your local right?

yes its working on the local site

anyway I cant access your backend here live.icmgworld.com/administrator its showing forbidden access, please you verify it.

can you try to login to backend now

thank you

11 years 11 months ago
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this is random, I can play some video and cant the another.. and when I open the file I also cant play in chrome itself.. I am not sure if this issue caused by your cdn server or not, since in your local is working properly.. I think this time you discuss this issue with your sys-admin and inspect the server files..

eg. I can play this video URL from chrome :
live.icmgworld.com/images/videos/302/0js4AkRsOTd.mp4
but not for this video URL from cdn
cdn.icmgworld.com/images/videos/1587/MkLzasynTjy.mp4

11 years 11 months ago
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I also downloaded this file cdn.icmgworld.com/images/videos/1587/MkLzasynTjy.mp4 to my local, and I cant be played too in my local

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