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JomSocial Videos are not playing

12 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Hi,

I upload new video and convert it with cron job, and the video is working fine.. I think your current videos already broken..

this is my sample live.icmgworld.com/index.php/askthearchi...97-sample-video.html

thx

12 years 1 month ago
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Dimas Tekad Santosa wrote: Hi,

I upload new video and convert it with cron job, and the video is working fine.. I think your current videos already broken..

this is my sample live.icmgworld.com/index.php/askthearchi...97-sample-video.html

thx


So what is the solution to it & how did it break?

thanks
anand

12 years 1 month ago
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Hi Anand,

This issue was working fine right? i think your server make it broken, if possible you need re-upload the file one by one.

thank you

12 years 1 month ago
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Dimas Tekad Santosa wrote: Hi Anand,

This issue was working fine right? i think your server make it broken, if possible you need re-upload the file one by one.

thank you



Hello

This videos are uploading by users & we don't have the copy of it or we cannot ask them to upload it back & why this happened ?

how do we fix it

thanks
anand

12 years 1 month ago
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Hi Anand,

I dont have any idea for this, because this issue related with your server, I dont know why the videos become 0KB, I suggest you try contact the sys-admin, and let them inspect why this issue happened.

thank you

12 years 1 month ago
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Dimas Tekad Santosa wrote: Hi Anand,

I dont have any idea for this, because this issue related with your server, I dont know why the videos become 0KB, I suggest you try contact the sys-admin, and let them inspect why this issue happened.

thank you


Where do u see that it's 0 kb & I see many videos on the server with more than 0kb & even those videos are not playing?

Did u see video text which I attached ?

12 years 1 month ago
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Hi Anand,

Please check my attachment, all videos are broken 0KB

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12 years 1 month ago
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Hi

in the same folder i see many video files with more size & why are this files not playing either

thanks
anand

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12 years 1 month ago
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But actually those files are broken, normally the file can be played by chrome browser,but your videos can't

12 years 1 month ago
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Dimas Tekad Santosa wrote: But actually those files are broken, normally the file can be played by chrome browser,but your videos can't


HI

Earlier it use to play from flow player & now i see its not using it

Any other way to fix it or you don't have any idea on why it happened?

thanks
anand

12 years 1 month ago
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Hi Anand,

Right now we are using HTML5 video, well, this is not related with your broken videos.. I also already debug with flow player and not really helps.

Personally I am not sure why this issue happened, maybe the HDD on your server crashed since some of videos back to 0KB and some of them broken.

thank you

12 years 1 month ago
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why all the videos are not playing?

i agree if the videos are 0kb . but why all the videos are like that?

thanks
anand

12 years 1 month ago
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Like I said all videos are broken, normaly the normal video mp4 can be played from your chrome browser directly.. this is not jomsocial issue, because when I tried upload my video everything is working fine..

Maybe the solution is you need create the code for re-generate the broken videos, or you do it manually by using video encoder on your machine

12 years 1 month ago
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how?

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