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Jomsocial 4.3 Frontend Login Failed

3 years 1 month ago
Licenses:
JomSocial Active

Anyone having issues logging in to jomsocial frontend?
My admin user can login to joomla administrator but not jomsocial 4.3 frontend.

3 years 1 month ago
Licenses:

HI.

Thank you for contacting us.
Do you use JomSocial frontpage login form or Hello Me module? or something else?
Do your user name contains spaces?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
3 years 1 month ago
Licenses:
JomSocial Active

Hi, thanks for your reply.
1. No, was using the frontpage login
2. No whitespaces

Problem was detected. Joomla password/login accepts characters ".=/" etc.
Jomsocial login fails if those characters are present in the password field.

3 years 1 month ago
Licenses:

HI.

Thank you for clearing this out.
Could you try to upgrade to JomSocial 4.3 and confirm that this issue is also present in latest version?

EDIT:

Ah, sorry, you already did :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
3 years 1 month ago
Licenses:
JomSocial Active

The title of the threat is jomsocial 4.3. Was tested with latest 4.3.
I dont think it was present in previous 4.2.latest, because I could login.

3 years 1 month ago
Licenses:
JomSocial Active

Guys.... can we get an urgent patch for this?
There's already more threads with this issue.
My customers are unable to login with passwords like this
Baby2229$
see the character "$"

3 years 1 month ago
Licenses:

HI.

Yes, I agree - I'll ask our developer to prepare patch ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
3 years 1 month ago
Licenses:

Hi.

Could you send:

1. Your site backend URL
2. Super User credentials
3. Current thread URL
4. FTP credentials

To: alex.hee87 [at] gmail.com This is our developer Alex email. he can't replicate this issue on his test site and need to take a look where issue appears.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
3 years 1 month ago
Licenses:
JomSocial Active

Merry Xmas Michal,

Sorry, but our administrator is ip restricted. But you have a couple of users here with probably the same issue:
www.jomsocial.com/forum/installation/360...ions-when-logging-in
www.jomsocial.com/forum/installation/360...in-after-upgrade-4-3

Please let me know when it gets fixed.
Thanks

3 years 1 month ago
Licenses:
JomSocial Active

Hello, any update about this thread ? Same problem here: www.gia-consultores.com/partners and I can't login with normal superadmin details, only with facebook connect.

Third part used for us:

  • Improved AJAX Login & Register (Offlajn
  • JFB Connect

Best Regards
Gonzalo

3 years 1 month ago
Licenses:
JomSocial Expired GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

any patch yet for password with special characters?

the redirect still not workng with latest release

3 years 1 month ago
  • D.'s Avatar
  • D.
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 1
Licenses:
JomSocial Active

Hi,
I'm having the same issue. I can still log in to the backend, but I can't in the front. This happened a few days ago I changed the admin password and was able to log on at the frontend.
Today, 3-4 days later, I am unable to log in again. I followed the same step I took the first time, however, it's not taking. This is very frustrating. Are any solutions forth coming?

D. Ashley

3 years 1 month ago
Licenses:
JomSocial Active

I am also having the same issue - password has a special character.
alot of my users do for added security.

3 years 1 month ago
Licenses:
JomSocial Active Socialize Active

Yes, just bought the new licence and we too have now the same problem, Login with special character does not work after update to 4.3. normal character and numbers work, but any special character not. No #=/% and so on. Many of our users use special character and can not login, please provide a fast patch... Thank you! Kind regards Jo

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