Thank you for contacting us.
Do you use JomSocial frontpage login form or Hello Me module? or something else?
Do your user name contains spaces?
Hi, thanks for your reply.
1. No, was using the frontpage login
2. No whitespaces
Problem was detected. Joomla password/login accepts characters ".=/" etc.
Jomsocial login fails if those characters are present in the password field.
Thank you for clearing this out.
Could you try to upgrade to JomSocial 4.3 and confirm that this issue is also present in latest version?
Ah, sorry, you already did :)
Yes, I agree - I'll ask our developer to prepare patch ASAP.
Could you send:
1. Your site backend URL
2. Super User credentials
3. Current thread URL
4. FTP credentials
To: alex.hee87 [at] gmail.com This is our developer Alex email. he can't replicate this issue on his test site and need to take a look where issue appears.
Merry Xmas Michal,
Sorry, but our administrator is ip restricted. But you have a couple of users here with probably the same issue:
Please let me know when it gets fixed.
Hello, any update about this thread ? Same problem here:
and I can't login with normal superadmin details, only with facebook connect.
Third part used for us:
I'm having the same issue. I can still log in to the backend, but I can't in the front. This happened a few days ago I changed the admin password and was able to log on at the frontend.
Today, 3-4 days later, I am unable to log in again. I followed the same step I took the first time, however, it's not taking. This is very frustrating. Are any solutions forth coming?
Yes, just bought the new licence and we too have now the same problem, Login with special character does not work after update to 4.3. normal character and numbers work, but any special character not. No #=/% and so on. Many of our users use special character and can not login, please provide a fast patch... Thank you! Kind regards Jo