Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Cant log in after upgrade 4.3

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hi there and Merry Xmas :-)
Guys, i just upgrade to 4.3 and cany log in into my own place :-(
I need work this week end... please help!!!
THANK YOU!!!!!!!

7 years 3 months ago
Licenses:

HI.

Thank you for contacting us and Merry Christmas to you too.
This is known issue - already reported this as a bug to our developers.
Edit your password and make sure it DOESN'T contain any special characters like -/# etc. Just use sheer letters and numbers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hi Michal...
Nothing happend.
I change my password with numbers + big and small caracters and cant go into...
This is a big issue! When do you think that will be the solution?

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

I tried this combinations:
123456Rd
123456rd
and nothing :-(

7 years 3 months ago
Licenses:

HI.

We're working on it and I hope it should be ready over the weekend.
Try letters only.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 3 months ago
Licenses:

HI.

Please, check one more thing. Browse to Backend -> Users -> User Manager and check if user you want to log in is assigned to any Joomla! group or if this table cell is empty. I presume that your user still can login to backend.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

I tried with letters only and nothing..
I attached what i have.

Attachments:
7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

I change and tried almost everything guys...
Only as a user
As Super User only
Etc etc...
Cant log in is serious... i hope you can do something.
I am in Buenos Aires now (just for the timming replying)
Sunday december 25 :-(

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hi, its me again...
Still sunday.
Just to tell you what i also re-installed everything and... cant log in.

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

I just goes back to 4.3 beta 1 and im in!
At list for still working on.
Let me know when 4.3 stable is ok for log in..
But also i have a question: its only me with this problem?
This is the latest version...
Gook luck Guys!

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hello Michal Any news about this issue?
Thank you!!!

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

FIXED!
Just install manually this PLG
www.dropbox.com/s/udx8tqm4acxw420/plg_jo...ialredirect.zip?dl=0
1. download from there.
2. install.
3. Enjoy :-)
Happy 2017!

7 years 3 months ago
Licenses:
JomSocial Active AdAgency Expired

Hello JC,

I just began to search for a fix for the same problem and found your comments. My problem is similar to yours, after the upgrade I could not login my main super user account to the front end. The back end was fine but I do a lot of activity on my Jomsocial site on the front end. It is only affecting this one super user account as my other super user works just fine.

Is the patch you posted a fix from Jomsocial? I just want to know where it came from.

Thank you,
Nico

7 years 3 months ago
  • J.C.'s Avatar
    Topic Author
  • J.C.
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hola Nico!
Yes, follow the steps i posted and will work normal again!!!
Have a nice day...
JC

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved