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Multilanguare (ru/en) translation

1 year 11 months ago
  • Alex's Avatar
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Included a multilanguage on the site, the entire site is working fine except social network.
And some of the phrases are mixed (in the English version there are Russian words and vice versa). Translation of the latest version is installed correctly.
How to fix?
yadi.sk/i/tCQ534wc3LHMFN
yadi.sk/i/YojL8x803LHMVU

1 year 11 months ago
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HI, Alex.

Thank you for contacting us.
It seems that your subscription for JomSocial has expired.​​​
I'm sorry but we could provide support only for users with valid subscription.
Please, consider to renew subscription.
Login to jomsocial.com and browse here: www.jomsocial.com/my-account
Find JomSocial on the list and click RENEW button.
Choose renewal plan - 6 or 12 months and click proceed.
The good news is that renewals are discounted -33% :) (discount already included in renewal fee).​​​​​​

After you renew, please, contact us again - I'll be happy to help you.​​


- Instead of saying: 'it's not working', explain the problem in detail.
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1 year 9 months ago
  • Alex's Avatar
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well, yesterday I paid for a standard license, but I can not download any updates. how can I upgrade and then solve my problem with multilanguich on the site?

1 year 9 months ago
Licenses:

Hi Alex.

I confirm that your subscription is valid: prntscr.com/gfb42p
Download should be available here: www.jomsocial.com/component/digistore/licenses?Itemid=209


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
  • Alex's Avatar
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  • Alex
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Licenses:
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Alex wrote: Included a multilanguage on the site, the entire site is working fine except social network.
And some of the phrases are mixed (in the English version there are Russian words and vice versa). Translation of the latest version is installed correctly.
How to fix?
yadi.sk/i/tCQ534wc3LHMFN
yadi.sk/i/YojL8x803LHMVU

? :(

1 year 9 months ago
Licenses:

Privet Alex.

Most probably this issue apply: www.jomsocial.com/blog/j37-translations
You may enable Language Debug tool in Joomla! in Backend -> System -> Global configuration -> System to check what is wrong with language file.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
  • Alex's Avatar
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1 year 9 months ago
Licenses:
JomSocial Active GURU Expired Publisher Expired AdAgency Expired iSEO Active

Alex this happened to you because language string is missing in translation .ini file, you need to update community.ini file for Russian language and add strings.
Compare Eng file with Rus. file and will find missing string.

1 year 9 months ago
Licenses:

Privet Alex.

Check bottom of the page when language debug is on.
It could shed a light on that issue. Language file may be not loaded due to issues with it.
Did you check blog post I posted?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
  • Alex's Avatar
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  • Alex
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Goran wrote: Alex this happened to you because language string is missing in translation .ini file, you need to update community.ini file for Russian language and add strings.
Compare Eng file with Rus. file and will find missing string.

I wrote earlier that I installed the latest versions of language packs and Jomsocial 4,4,2.

Michał wrote: Privet Alex.

Check bottom of the page when language debug is on.
It could shed a light on that issue. Language file may be not loaded due to issues with it.
Did you check blog post I posted?

Yes, I read the information on the link and sent you screenshots of the errors. What's the difference between

; postbox
COM_COMMUNITY_POSTBOX_STATUS = "Статус"
COM_COMMUNITY_POSTBOX_PHOTO = "Фотография"
COM_COMMUNITY_POSTBOX_VIDEO = "Видео ролик"
COM_COMMUNITY_POSTBOX_EVENT = "Мероприятие"
COM_COMMUNITY_POSTBOX_CUSTOM = "Произвольно"
COM_COMMUNITY_POSTBOX_POST_BUTTON = "Сообщение"
COM_COMMUNITY_POSTBOX_CANCEL_BUTTON = "Отменить"
COM_COMMUNITY_POSTBOX_UPLOAD_BUTTON = "Загрузить"

and

; postbox
COM_COMMUNITY_POSTBOX_STATUS = "Status"
COM_COMMUNITY_POSTBOX_PHOTO = "Photo"
COM_COMMUNITY_POSTBOX_VIDEO = "Video"
COM_COMMUNITY_POSTBOX_EVENT = "Event"
COM_COMMUNITY_POSTBOX_CUSTOM = "Custom"
COM_COMMUNITY_POSTBOX_POST_BUTTON = "Post"
COM_COMMUNITY_POSTBOX_CANCEL_BUTTON = "Cancel"
COM_COMMUNITY_POSTBOX_UPLOAD_BUTTON = "Upload"

?

I think the problem is not in these files, is there any technical support in the social network or am I wasting money in vain? can someone help me solve the problem?

1 year 9 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

Hello Alex,
I have translated ru-RU.com_community.ini file which is working so I can send it to you. You can check it.

1 year 9 months ago
Licenses:

Privet Alex.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Installing latest version of language file available won't fix the issue if you didn't checked your language file like described on blog. Language file may be not updated as it's contributed by Community, not by us. I provided you all the methods to find the issue.... but if you still can't manage it. Please, provide us a site credentials and I'll check.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
  • Alex's Avatar
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  • Alex
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Licenses:
JomSocial Active

done

1 year 9 months ago
Licenses:

Privet Alex.

I can't reach your FTP, credentials seems to be wrong.
But I enabled language debug on your site: prntscr.com/gh9m1r
You can see that there are issues in your language file.

JROOT/language/ru-RU/ru-RU.com_community.ini : error(s) in line(s) 2692, 2699

Most likely this issue apply: www.jomsocial.com/blog/j37-translations
Please, check this lines and fix them. It may be that lines are not closed.

This issue cause language files to not load: **Не загружен** : JROOT/language/ru-RU/ru-RU.com_community.ini

So please, check indicated lines or check FTP credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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