Hello,
The admin has closed one of my future requests directly and without waiting for my reply to his answer. Which me and another user have provided afterwards. (What is the protocol for closing a future request actually? Is it on the admins to decide what users may and may not request?) This is the link to the future request: www.jomsocial.com/forum/profile-universa...ile-privacy-settings

Coming back to the Future request: In my opinion this is not even a lack of future but rather an incomplete/improvident implementation. So I would like to ask you to reopen this topic to allow contribution from other users and proper discussion to enfold. Because I truly believe that I am not the only customer who would like to see the current implementation of the privacy settings to be changed.

I am posting this issue here because I don’t see any complaints forum section. There is also not an email or contact form available which I can use to address this issue.
Regards

Hi, Farid.

Forum is not a good place to make a feature request as it purpose is to help users to solve technical issues. We are support team not developers. We can help with minor customizations or changing display or function but we CAN'T implement or develop any NEW features.
So if you'll request a new feature or feature improvement on forum, in most cases you'll be asked to post your request here:

uservoice.jomsocial.com/forums/101561-feature-request (here other users can contribute by voting on your ideas)

or here:

www.jomsocial.com/community/groups/viewg...stions-for-the-staff (here you can talk about it in community)

And after that your thread will be marked as resolved. Please, read our Support Policy, especially remarks on page bottom:
www.jomsocial.com/support

Also, no other user will contribute in your feature request thread as only you are allowed to write in your thread. So there is no reason to complain as you just missed our Support Policy.