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Video pending

9 years 3 months ago
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Hello,

After video upload I'm getting a message something like the video will be converted and I'll be notified about it's availability or something like this.
Running of the cronjob finishes with white screen.
No notifications, no video.
Repeated cronjob (index.php?option=com_community&task=cron) resulting with a messages where one is:
<message>No videos pending for conversion.</message>
No notifications about video, no video in pending.
Here path of ffmpeg and FLVTool2:
:~# which ffmpeg
/usr/bin/ffmpeg

:/# which flvtool2
/usr/bin/flvtool2

# ffmpeg -version
ffmpeg version 2.4.6-7:2.4.6 Copyright (c) 2000-2015 the FFmpeg developers
built on Jan 13 2015 22:47:49 with gcc 4.6 (Ubuntu/Linaro 4.6.3-1ubuntu5)

/# flvtool2 -version
FLVTool2 1.0.6

Please advise what can be wrong. FTP access provided.
Between, Then you click on the video in pending list, it plays.

Thank you in advance,
Andrius

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9 years 3 months ago
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HI, Andrius.

Please, check your site. I get: prntscr.com/5uatu7
And blank page when try to access your site backend.


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9 years 3 months ago
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Dear Michal,

thank you for quick response. Please use my test site url

9 years 3 months ago
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Hi, Andrius.

Administrator credentials doesn't work on your test site.
I can't login to your site backend.


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9 years 3 months ago
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Please retry

9 years 3 months ago
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Hi, Andrius.

My test file (avi) was converted successfully without any issues... what you can see on main activity stream.


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9 years 3 months ago
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I've tried again, My file doesn't work. It's in mp4 format.
Any ideas?

tks
andre

9 years 3 months ago
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Hi, Andre.

I uploaded mp4 this time... and again no issues: prntscr.com/5udhxo
File was converted properly.

Could you send me file that you tried to upload?


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9 years 3 months ago
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strange, what can be wrong then?!

9 years 3 months ago
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HI, Andrius.

I'm not sure as everything (as you can see) works fine on my end. And I do exact the same as you.
Here is my mp4 file: filerio.in/0wrl6m2ows47
You may try with it.


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9 years 3 months ago
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The problem appears when you uploading a video from a group.
When uploaded from frontpage or from your own page when it works.
Wh it doesn't work when uploading from a group?

brgds
andrius

9 years 3 months ago
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Hi, Andrius.

NO, I just uploaded the same mp4 video in group:
<removed>
Without any issues.

I'm sorry but I can't replicate your issue, everything seems to work just fine.
Could you try with other user account - the one you provided us... or on another computer?


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Andrius
9 years 3 months ago
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I saw, strange. Never mind then.
Thank you for looking.
Could you please remove the link in your last comment.

brgds
andrius

9 years 2 months ago
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Dear support,

I can not upload video with size over 100MB. I don't know exactly what is a limit, although when I upload movie in size of 96MB (flv format) my website crashes.
Please try to upload to my development site. Login details provided in the first comment.

Thank you for looking!

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