Hi Andrius,

I cant find any issue with video converting. when I upload any video and execute the cron job all good. no any issue.

Dear Albertus,

What was the size of the movie.
I have internal error when upload size is more than 100MB. The max limit is 128

Brgds
Andrius

Hi,

my testing video less than 2MB.
I saw at your php configuration, max_execution_time still 30 sec. its too low, if uploading process for 100MB file need more than 30 sec, it will be failed/error. please increase it to 3000

Regards

Hi,

I'll update php settings and after testing will let you know results.

Thanks and have a nice day!
Andrius

Dear support,

sorry that it took so long with the answer. I have just tried to upload mp4 66MB video without success. Stopped in the end with "Undefined error".
I would like to upload up to 1.5GB max videos.
If not possible than at least 500MB
Please have a look.

Best regards,
Andrius

Dear support,

sorry that it took so long with the answer. I have just tried to upload mp4 66MB video without success. Stopped in the end with "Undefined error".
I would like to upload up to 1.5GB max videos.
If not possible then at least 500MB
Please have a look.

Best regards,
Andrius

Hi,

I saw your max_file_uploads only 20M at php configuration. please increase it to 700,
and other thing, please turn off open_basedir at php configuration, with open_basedir will make some issue. because the site will be restricted to read some locations.

Regards

Hi Albertus,

Thank you for the reply! I'll let you know results.

Best regards,
Andrius

Unfortunately the same error after applying suggested changes. Please have a look at attached screenshot.

Hi,

sorry, I cant access joomla administrator page any more. could you please edit your first post at this topic. and update that credentials information at site info form.

I need it to check your php configuration. and could you please send it to me that video file (in zip file) to my email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

Hi,

I've forgotten to tell you that I've updated the password and have sent the video as requested.

Brgds,
Andrius

Hi Andrius,

please try to upload the video again. if the issue happened again, have a look at server error logs. seem that issue with Apache timeout.

Regards.

Dear Albertus,

Here goes excerpt from errors log file:
[Thu Apr 23 04:19:36 2015] [warn] [client *****] (70007)The timeout specified has expired: mod_fcgid: can't get data from http client, referer: http://****video***
Can it be this one? What shall I update and to what value?

Thank you in advance!
Brgds
andrius

Hi Andrius,

regarding that error message. seem that related fastCGI timeout, please contact your server support about it. the config changes need to be done at server site.

Regards