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Can creat an album, but can't upload

11 years 1 month ago
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Hi, Bert.

The progress is that we had isolated the issue.
Now we need a developer to look a it. Dimas was assigned to this thread.
We're sorry but developers are very bust as they work on JomSocial 3.2.
We'll back to you ASAP...

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11 years 1 month ago
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Dear Michal,


thank you for the reply. You know when you are waiting for something people are getting impatient:):)


Thanks,
Bert

11 years 1 month ago
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Hi, Bert.

I understand you :) We'll take care of this issue as we have 2 similar reports.
So solving one will probably solve all.

- Instead of saying: 'it's not working', explain the problem in detail.
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Hello Michael,

it is almost 4 weeks ago I started this topic. I know you are working ion it, but is there any progress or news. I know I should be patient, but.........
And many problems are solved within a couple of days:(
regards,
Bert

11 years 1 month ago
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Hi, Bert.

I'm really sorry that It takes so long.
Today - with your permission - I'd like to copy your whole site and install on my localhost to test it.
I'll be back if any progress I made...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Hi Michal,


thank you for the reply. And yes of course you ca copy it and test it.

My membership expires within the next two weeks, so I mam afraid I will stuck with the problem and the 3.2 is just a R.C release.


Thank
Bert

11 years 1 month ago
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URGENT

Dear Michal,


did you make any changes in my website as it is not running as it did.


Regards,
Bert

11 years 1 month ago
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Hi, Bert.

No, I haven't touched anything yet.
Please, tell me what is wrong?

EDIT

I just entered your backend and installed Akeeba backup to create a backup copy of your site for test. I haven't touched anything else and it should not affect your site in any way.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Hi Michal,


sent you a PM.


Were you able to copy the site?

Regards,
Bert


Sorry missed your editing.:) I am very curious. Tried today as well, but still no luck

11 years 1 month ago
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Hi, Bert.

I'm doing it right now and will install on my own server.
There will be no public access to it...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Hi, Bert.

Unfortunately I can't install copy of your site due to db import error...
So can I have access to your database or cpanel... so I could dump database directly?

What I want to do is to disable all plugins and extensions except those necessary and JomSocial to locate the source of issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Hi Michal,


will send you a pm with the details.


Regards,
Bert

11 years 1 month ago
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Hi, Bert.

Wow... I just moved your site to my server... haven't touched anything in configuration or files... but upload works!
I'll send you link to your site on my server via community...

So, could it be server related? The only change I made was restoring Joomla! default .htaccess file...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Hello Michal,

thanks for the reply. I tried to create an album and upload a picture on your server and yes it worked.

Than i tried it on my website and no still not working.

I attached two screenshots, it seems on my website there is the link upload missing. Could you please check?

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