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Publisher Pro Logo Banner Size Format

10 years 7 months ago
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JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Greetings Pro's,
The string of help below is what I have been following to set up my Publisher Pro Logo or what I would like to be, Banner. I created a screen shot that was sized from the image that was sized and created for me. The size I was able to come up with was 800 x 260. When I created an image in Photoshop to be used as my Publisher Pro Banner, I used these dimensions and added the necessary text. When I added this new size banner to my Publisher Pro Issue from the Back-End, the below picture is what I see.

www.jomsocial.com/forum/modules-plugins-...go-size-and-position



As you can see from this 100% Screen shot, this size will not work. The text does not fit within the area where the logo will be placed. I next created a new logo that was 150 x 50 pixes and added it to the back-end of Publisher Pro issue and I then got the below image.



Again, as you will see, the text fits within the area, but the text is horribly pixelated. So my question is simple. I would like to have this banner sized at 800 x 130. I would like to be able to go into Publisher Pro's Back-End and add this image to my issues and have it show up on the top of the issue looking perfect. I don't know what size to make this image that I will use on all my issue and would like you to please tell me what size to make this issue. My concern is that if the actual that will be placed into this location or zone is not 800 x 130 it will not look the way it should when I add it. If the zone slot for this image is smaller than 800 x 130 the image may not show all the text. If the image zone is larger at what ever size it's showing it right now, the image will pixelate when it's inserted as the image shows.

Please tell me how to set up this Socialize zone or Publisher Pro zone so that it is 180 x 130 in size so all my Publication issues will have a very similar banner that looks great on the page? Please tell me how to do this or if you like, because its just easier for you Pro's, please feel free to set this one up for me as you have already been doing. This is a setting that once it's set up correctly, I will not ever change it, so it will work everytime.

Thanks Pro's,

David




www.jomsocial.com/forum/modules-plugins-...go-size-and-position

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10 years 7 months ago
Licenses:

Hi,

I assign this topic to Publisher developer. please wait for he respond.

Regards

10 years 7 months ago
Licenses:

Hi, David.

Before Alin takes a look into your issue... It seems that you didn't subscribed for Publisher.
Do you remember our deal mentioned here? www.jomsocial.com/forum/pre-sales-questi...?limitstart=0#149959

I solved your issue... but it seems you didn't purchased Publisher subscription.
You asked how to do it... but due to "Pending customer" thread status I didn't saw your question and answered some time after.
www.jomsocial.com/forum/pre-sales-questi...ssue?start=14#154603

So now I need to ask you to purchase Publisher subscription before we go any further ;)


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10 years 7 months ago
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Michal,
Good day and so you know, yes I did re-purchase publisher. In fact, I just did it like two weeks ago and I purchased a 6 month license. Please look again as I did purchase this and the application Publisher Pro is working perfectly now. I can assure you, I would not have asked if I had not purchased it. Not only did I repurchase Publisher Pro, but I also repurchased JomSocial as well, but have not uploaded the new version as I am afraid I will ruin some of the custom code I now have on my site. I did it only for the technical support.

Michal,
I wanted to update this. I THINK, I purchased Publisher Pro. I intended to purchase it if I did not and accidentally purchased something else on your site. In fact, when I purchased it, or when I think I purchased it was on 2/14/2016 and when I did it it was because I just received a discount coupon. I am attaching the body of that discount email below and it has the code I used to purchase it.

Hi David,

Publisher from iJoomla is the ultimate publishing platform for Joomla. It lets you create a slick news portal with the professional look of CNN, FOX News or People Magazine.

Publisher is extremely easy to use and set up. It works right out of the box turning your site into real news hub in minutes. See how Publisher can help you now.

For a limited time, Publisher is a massive 35% OFF. Use code LOVESTORY at checkout

I purchased something with this code. I can't locate my receipt, but I know I saved it. I will keep looking though. If I accidentally purchased the wrong thing, please understand it was not intentional at all. I am a man of my work and you Pro's as JomSocial have been very good to me and I can assure you, if I accidentally purchased something different than Publisher Pro, I will go back in and purchase it as soon as possible.

Michal,
I just did some more looking around for this purchase and in the process I went here: www.jomsocial.com/index.php?option=com_d...&Itemid=0&processor=
On this page, my account page, I have the following:

JomSocial Pro (100019651)
Expires: In 220 days, 6 hours, 51 minutes
View Orders(4)

Socialize (100019703)
Expired: 168 days, 23 hours, 36 minutes ago (09-14-2015)
View Orders(1)

There is one more application missing. When I purchased Publisher Pro, I did it on the same day or the day after I purchased the new JomSocial, which I have not yet installed. I reason I know I purchased it is because on this account page of mine, there was a 3rd item and what was unusual about this third item, Publisher pro, is that it listed two puchases. One was the expired one and the second one was the new one that I purchased. I don't know why it showed up this way, but I am absolutely sure that I did in fact purchase the new version of Publisher Pro. Please look into this and I will see if I can locate the receipt I received when I purchased it. I can't seem to remember the email address the receipt was mailed to. I know I purchased it because I went to the iJoomla page where I can go to the Publisher Pro video courses and watched several of them the day after I purchased it.

One more thing Michal, I just went to this site: learn.ijoomla.com/my-account/my-courses/orders/myorders and I now have a new active account for the Publisher Pro that I recently purchased and you can see the dates that I watched a couple video's after I purchased it.




Thanks,


David

10 years 7 months ago
Licenses:

Hi, David.

No worries, David, I know that you're honest person. I just want to clear things out.
I can see that you purchased two product here in jomsocial.com: i.imgur.com/TlMF6hX.png
But Socialize subscription is already expired.
I can't see Publisher purchase.
So it seems you purchased Publisher on ijoomla.com...
In that case your should post support request here: www.ijoomla.com/forum-support

Or... you may ask us to move your license here, so we could support all your products in one place.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
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  • David
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JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Michal,
Thank you for your trust and you may be correct. I know I purchased JomSocial and Socialize from this site. I also know my Socialize has expired and I do plan to purchase a new license as soon as I can. I know this is no one business, but just so you know, I was the Senior R&D Engineer for Westinghouse and I was just laid off and am no longer earning an income. I believe I will have a new position next week as I have already interviewed, but I just can't spend money till I have an income I am sure you understand. I will re-purchase Socialize as soon as I am working again or MADD Talent, my social media site begins making money.
Again, you may be very correct. I don't remember which site I purchased all my JomSocial modules from. It was on two sites though, this one, and yes, you are correct again, iJoomla. I will log into that site ASAP and see if that is where I purchased my Publisher Pro from as soon as I finish this. Because you asked, yes, please move all my licenses to this site. I have purchased from iJoomla, but only because they keep giving me these online video courses with my purchases. Because I know so little about this html stuff, I need those video's. In the future, I will only purchase from this site, so everything is all in one place.
Thank you for understanding and I will try and take as little of the time of all you pro's as I can, but I do appreciate the great support you all provide me with.


Michal,
You already know this, but yes, you were absolutely correct. I did in fact purchase my license from iJoomla.com. If you care to look into this to move my license, the URL is: www.ijoomla.com/index.php?option=com_dig...&Itemid=0&processor=
I have given you my username and password in the MISC. Box below if you need it.

Thanks,

10 years 7 months ago
Licenses:

HI, David.

Great it's clear now. I ask our Billing Department staff to move your license here.
I knew that it will be all right ;)
After license will be moved I'll update you here.

I hope you find new job soon.
Best wishes.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:

Hi, David.

Your license was moved to jomsocial.com ;)

Now, it's time to fix your issue ;)

Could you upload, as banner, first image you mentioned?
The one with 800 x 260 dimensions.
Then post URL to MT Times issue so I can access it directly from here... and spare me looking for it ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • David's Avatar
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JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Michal,
I am so excited that you have done all of this for me. As you know, this has been one of my biggest things that I want on my site and now, because of your and your hard work, it looks like I will finally have this done. Thank you a million times over. I will go and upload a picture just as you requested, 800 x 160. I realize I originally said 800 x 260 but after looking at it, the banner should be smaller and I would like it to be at they are loaded now 800 x 160 please.

Thanks,

David

10 years 7 months ago
Licenses:

Hi, David.

Dobra, but where is URL so I could see that image :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • David's Avatar
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  • David
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Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Dobra,
I am sorry, but could you tell me what you mean, "but where is URL so I could see that image :) ". I am sorry, but I am still learning all of this html stuff. Just let me know what you need and I will do it as quickly as I can.

Thanks,

David

10 years 7 months ago
Licenses:

Hi, David.

I need to see that issue on your site :) You posted a printscreen but without URL address.
So I don't know where to go on your site exactly.

Just copy page address from address bar and paste it here.

Side note:

:D "Dobra" in Polish means exactly "Good" and is an equivalent of OK :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • David's Avatar
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  • David
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Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Hello again Dobra,
I now understand what you need and I am sorry you needed to explain that to me. So you know, I have 7 publications. I realize, I think, that they will all work off the same zone modification in size, but so you are aware, all of them are here below.



madd-talent.com/mtperiodicals/issues/madd-talent-tiems

madd-talent.com/mtperiodicals/issues/mttb

madd-talent.com/mtperiodicals/issues/mad...ent-times-basketball

madd-talent.com/mtperiodicals/issues/madd-talent-entertainment

madd-talent.com/mtperiodicals/issues/mttfootball

madd-talent.com/mtperiodicals/issues/madd-talent-times-hockey

madd-talent.com/mtperiodicals/issues/mttsoccer

10 years 7 months ago
Licenses:

Hi, David.

Dobra, now I have everything. Issue is easy to solve :)
It's caused by Publisher settings.
Browse here: Backend -> Components -> Publisher -> Settings -> Content -> Issues (tab) -> Issue Page
There was issue image crop enabled - so I disabled it.
I also set proper width of an image.
Now all you need to do is to upload images in format 800 px width and height that fit your needs e.g 300.
Image won't be croped or resized anymore ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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