Hi!

1) Upload photo from Photo --> Upload button (a windows open) --> No search photo button, no upload

Upload photo doesn't work!

2) Cron can't convert video message!

3) No Video Play from video's page (form menu bar) - File format no good (but if I play from profile's page video play)

Hi, Gustavo.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Ok. Now you have.
Eplain me what you have done on site...
No screenshot, no urls, no sitename in your answers. Thanks.

Hi, Gustavo.

1. I assign developer to that issue.
2. Make sure that you have FFMPG installed on server and you have correct path to it. Please, contact with your hosting provider for help.

Hi,
FFMPEG-php is installed on server.

Hi, Gustavo.

Ok, then make sure that path to FFMPG is correct.
If it is... well, then please wait for developer to investigate why videos aren't converted.

Ffmpeg path is correct.

Server is mine. Linux Centos 6.5 with Parallels Plesk and ssh access.

I verify path with "which ffmpeg"...

I can wait!

Hi Gustavo,

your cronjob had some error message:
Warning: is_file(): open_basedir restriction in effect

please set your open basedir first
kb.mediatemple.net/questions/514/How+do+...r+open_basedir%3F#gs

if still problem please provide me FTP access detail, by editing your first post. put it at Site Info form.

Regards,
Albert

thanks.

1) CRON

now this is my
open_basedir = {WEBSPACEROOT}{/}{:}{TMP}{/}

but in your REQUIREMENTS you have wrote:

Additional Requirements

Disable safe_mode and open_basedir Some webhosting providers have safe_mode and openbase_dir enabled. In order for the photo/video upload to work, you have to disable them. If your webhosting provier allows you to override the Apache's configuration, you need to override the vhost configuration.

php_admin_flag safe_mode off
php_admin_value open_basedir none


2) photo upload doesn't work!

Hi Gustavo,

1. Cron
please add /usr/bin/ at your open_basedir.

2. for photo upload we still investigating it.

please set this topic into pendding support after you read my message.

Regards,
Albert

Update to version 3.2.0.5

I added /usr/bin as you told me. Cron doesn't work.

Photo upload doesn't work.





I wait.

Click on menu bar: VIDEO

Try to play a video. No one will be played.

Video from youtube... but if I play them from profile's page they play.

Ehi men. I've got three big issues on my site.
I sit and spin my thumbs....
May you help me?

Hi, Gustavo.

Now you can play videos.

To fix photos upload I need FTP credentials.
Provide it and I fix it in no time :)