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Life site gone slow down after update to 4.4.5

6 years 5 months ago
Licenses:
JomSocial Active

Hello.

I was working on new-dev site with clean JS4.4 and lightweight template JA Simpli www.joomlart.com/joomla/templates/ja-simpli and everything was almost fine. But after updating LIFE site (with DB since 2009 year) from JS4.3 to JS4.4.5 it makes slow down site.

Other sites works well as before. Server's processor was load at 45-50% before update and 75-85% after update.

On social-life-site non-jomsocial pages loads well too:
crimson-land.ru crimson-land.ru/faq crimson-land.ru/donat crimson-land.ru/vip crimson-land.ru/help

But JomSocia's pages loads too long:
crimson-land.ru/community crimson-land.ru/videos crimson-land.ru/photos crimson-land.ru/groups crimson-land.ru/dating
The most slowly pages: main stream, profile stream, group's stream, videos.

I temporary didn't turned ON cron job (may be first need to be done that? www.jomsocial.com/forum/profile-universa...he-slowly-site-works ?)

I also temporary turned OFF memcahce and JCH Optimiser...

Current settings are simple:
1) stream display 10 items
2) each stream item display 3 latest comments
3) main stream page has few (5) JS-modules in sidebar. Disabling them do nothing at all. Profile & Groups pages with stream doesn't has modules in sidebar and still loads slowly.
4) no archived activity stream (all activities is hidden).
5) Chat settings: 10 messages per page; 10 sec. in active chat; 60 sec in other chats.
6) Pagination: 24 items.
7) DISABLED FEATURE: Events; Profile Cards; Group's anounse; Toolbar; Maps and Locations, Reportings, Sharing; Multiple Profiles;
8) No any frontend extensions installed (exept JomSocial).

You can be free to turn off "JCH Optimise" plugin, Cache.

Please help. Thanks.


Sorry for my English
6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please you try re-apply this query www.jomsocial.com/forum/installation/372...sing?start=14#180386

Let me know how it goes.

thank you!

6 years 5 months ago
Licenses:
JomSocial Active

Hi. After SQL-query: ALTER TABLE `e2gr3_community_chat` ADD INDEX(`user_id`);
I get answer about error: #1072 - Key column 'user_id' doesn't exist in table
Other SQL-queryes gone normal.

Site still works slowly :( Thanks.


Sorry for my English
Attachments:
6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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well, I mean

ALTER TABLE `#__community_chat` ADD INDEX(`id`);

6 years 5 months ago
Licenses:
JomSocial Active

I made Hi. SQL-query (and it gone success)
ALTER TABLE `e2gr3_community_chat` ADD INDEX(`id`);
Is it correct?

But site is still works slowly. Thanks.


Sorry for my English
6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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we will check another part, i think this issue related with this www.jomsocial.com/forum/profile-universa...he-slowly-site-works as well

6 years 5 months ago
Licenses:
JomSocial Active

I hope it will help.

Right now users reports:
1) for guests site works fine
2) for fresh (non-active) users site works fine (demo user for example)
3) for old and active users it slow-slow...
Thanks.


Sorry for my English
6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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we will check it later, you already explained the issue here www.jomsocial.com/forum/profile-universa...he-slowly-site-works , I think its related..

6 years 4 months ago
Licenses:
JomSocial Active

Hello. I just updated JomSocial to 4.5 but still gain this problem:
The more active user, the slowly site works for him.

Can you please look at it? User examples in first post. For example, for "slepoy" site works slowly, for "demo" and "anonim" users site works fast.
Thanks.


Sorry for my English
6 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Yes, this issue is not totally fixed..
related with this :)

Attachments:
6 years 3 months ago
Licenses:
JomSocial Active

Hi. Do you have any hotfix for this problem? Thanks.


Sorry for my English
6 years 3 months ago
Licenses:

Hi, Dmitry.

I assigned developer to investigate this issue further.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
Licenses:
JomSocial Active

Hi. I could no longer wait, so I had to chose: migrate to another component or do something. I cleared:
e2gr3_community_chat
e2gr3_community_chat_activity
e2gr3_community_chat_participants
and site become more faster for active users with lots of chats.

But it's just a temporary solution and anyway site will slowly again in some time.

I hope it can be fixed. If ypu need my lifesite's copy (with lots of chats), so let me know.

Thanks.


Sorry for my English
6 years 2 months ago
Licenses:
JomSocial Active

Hello. After few days of clearing DB chat tables, chat become infinity loading. Can you please look at it? Thanks.


Sorry for my English
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