My users are having issues longing to JomSocial using Apple Mobile devices. The page does not appear refresh and log users in.

This seems to only happen with iPhones and iPads as far as I can tell. However this is a big problem.
Some users say if they enable the remember feature on the toolbar before they login ... then they may be logged in successfully??

www.celtinebeauty.com I have already included my login details do I need to provide them each post?

Hi Geoff,

WOuld you mind provide me the screenshot of your issue, please?

thank you!

Nothing to screenshot the page looks the same except you are not logged in.. that is the issue. Nothing happens or changes on the page.. please test

Hi Geoff,

I see, this issue can be caused by menu configurations. Well, would you mind provide me backend and FTP access, please? because I cant find it anywhere on our forum.

thank you!

I where can I add my login details securely?

Hi Geoff,

Please you edit your first post and you will find private options there, put the info there :)

thank you!

Ok done thanks

Hi Geoff,

Well, I already test it and everything is fine.. would you mind provide the video screencast please? for making sure I did the correct steps to replicate this.

thank you!

Hi thanks for your reply... how did your test and with what device

I dont have apple device so I tested with emulator.. i tried login, logout, and click all pages and works fine.. please give me the videos recording on your side

No I don't believe an emulator will show the issue... my staff have gone home for the day ( They have iphones) how will we take a video cast of the phone.

Ok, just let me know when its available..

Hi hopefully you have had a chance to test this issue. In the meantime please see attached screenshot image.

As earlier discussed nothing to actually see.

The image shows that I have not been logged into the website after entering my credentials, the password and username are correct ( I do not get the authenticated has failed message)

In addition after the attempted login the page redirects from the home page www.celtinebeauty.com to www.celtinebeauty.com/frontpage which is the url of an successful login ... but of course i'm not logged in

Hi,

I just test it and seems everything is fine, if possble you provide me the video to see the detail issue.

thank you!