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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Issues longing to JomSocial using Mobile

6 years 8 months ago
  • Geoff's Avatar
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How did you test? Is not working fine.. and a real problem..

6 years 8 months ago
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Hi

How are you going with this?

6 years 8 months ago
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In addition I note there are up to nine errors relating to Jomsocial js

6 years 8 months ago
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Hi,

I just login to your site from mobile, and browsing some pages.. its fine for me..

Maybe you can record the video and upload it to youtube..so I can test this issue very well..

thank you!

6 years 8 months ago
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Again what mobile are you using...???


Is there someone else I can get to test this issue as its now been over a week??

6 years 8 months ago
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In addition you have not made comment on the site errors... should I open another ticket?

6 years 8 months ago
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I am using android xiaomi mi4.. i will assign this to another team support, but please you give us video screencast for your issue, so we can know the detail issue clearly

Yes, please create new topic for comment issue

6 years 8 months ago
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To recap.

As stated

1. Video or image is no help as the page does not change in anyway!!!
2. The issue seems when using iPhone and or iPad IOS not with Android
3. In addition I note when the "Remember Me" option is ticked... the system will log you in. So in the meantime we have set that option as default as a short term workaround

6 years 8 months ago
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How are we going... my clients are still having issues??

6 years 7 months ago
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I believe my subscription is still up to date any reason no support on this?

6 years 7 months ago
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Hi Geoff,

I am sorry for delay answer, I already assigned to another team support for this issue, since I dont have ios for testing this.. please wait..

And if you provide us the screenshot or video screencast it would be very usefull for us.

thank you!

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