Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Notification popup links not opening

7 years 9 months ago
Licenses:
JomSocial Active

Hi Dimas,
Thanks for investigating, the workaround you have applied does not work on iPhones using play icon. It does open when clicking the embedded url.
The issue on iPhones of requesting to open pop-up has stopped , but as mentioned above it is still not working as it should be.
Regards
Stephen

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephen,

Please you wait the patch from our developer, I hope it can be fixed on iphone as well.

thank you!

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

TO fix this please open this file components/com_community/libraries/wall.php
find this code :

$paramsHTML .= ' data-id="' . $video->id . '"';
replace to :
$paramsHTML .= ' data-id="' . $video->video_id . '"';

7 years 9 months ago
Licenses:
JomSocial Active

Hi Dimas,

Thanks for your advice, I've made the change as suggested, it still doesn't work as it should on my iPhones.

Kind Regards
Stephen

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Please you try again, I changed some config on backend.. clear cache first before you test it, if this issue still happens would you mind provide me the video screncast, please?

thank you!

7 years 9 months ago
Licenses:
JomSocial Active

Hi Dimas,
Thanks for making changes to config files. I've cleared cache on both my iPhones
www.youtube.com/watch?v=H2klYi-RlEs
The above video is of one of my iPhones, as you can see the 2 secondary posts on the stream don't play but the first item does.
Regards
Stephen

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

I see, this is different bug like another one.. i will report this as well and back to you when this issue already fixed..

7 years 9 months ago
Licenses:
JomSocial Active

OK, great, thank you!
The issue is similar though as it only happens with a reply to an existing stream.
When a new stream is created with a video it works fine as you seen in the video, to reiterate it's just replies with a video that doesn't work as it should.
Regards
Stephen

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi ,

Seriously? maybe this issue also related my last patch as well, because my last patch will fix the simliar problem, but only for fixing on desktop browser, on iphone can be different issue, let we wait response from our developer tomorrow :)

thank you!

7 years 8 months ago
Licenses:
JomSocial Active

Hi Dimas,
Can you please advise if this has been resolved now?
Regards
Stephen

7 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Have you upgraded to version 4,4? this issue should be fixed there..

here is the patch
- open this file components/com_community/libraries/wall.php
- find this code

$paramsHTML .= ' data-id="' . $video->id . '"';
- replace to
$paramsHTML .= ' data-id="' . $video->video_id . '"';

thank you!


thank you!

7 years 8 months ago
Licenses:
JomSocial Active

Hi Dimas,
Thanks for the reply.
The code modification I have already applied from a message you sent a few weeks ago,
I'm unable to upgrade to the latest version right now as my licence has just run out. Once I get some cash available I will renew licence and upgrade.
Regards
Stephen

7 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephen,

Does it work ?

7 years 8 months ago
Licenses:
JomSocial Active

Hi Dimas,

It worked on browser on macbook, laptop, pc, but not on iPhones.
www.youtube.com/watch?v=H2klYi-RlEs
Regards
Stephen

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW