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Event creation is not finished if the content contains URL (blank page)

7 years 9 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
I create a new Group Event and if the full description contains URL (with or without HTML linking option) then after the "Submit" I see a white page.

More problem if I am using a normal text with "link" option then the event is created successfully but the system remove the HREF link. If I edit again the event then the text has not html link code.

STEPS TO REPLICATE:
1 create event
2 insert URL
3 fill up other mandatory fields with fake/real data
4 "submit"
result: blank page

1 create event
2 write text into full description and insert "link URL"
4 save event
5 check event details - text lose the link ("a href" HTML code)

RESULT
EXPECTED RESULT
BROWSER
Chrome, Safari
Jomsocial 4.2.2

7 years 9 months ago
Licenses:

Hi,

Because the issue only happening at your site, it's hard for me if you cant give me full access to your site, I cant debugging this issue.
Please goto joomla global configuration and set error reporting to maximum, after that try to create new event again (with insert URL).
That blank page will showing more error detail, it must be fatal error message.

if your site installed with some security plugins. please try to turn it off first. I'm sure this issue related with security plugin or apache security module

please give me full access to your site :)
so I can tackle this issue more faster without using "guessing method"

Regards

7 years 9 months ago
Licenses:
JomSocial Expired

I provided an access for you.
We protect our site with dedicated IDS/IPS system. In the groups or other objects the HTML formatting is working perfectly.


Only at the events remove the system the HTML formatting.
The issue very similar with this: www.jomsocial.com/forum/events/33985-eve...ot-be-saved-properly

7 years 9 months ago
Licenses:
JomSocial Expired
7 years 9 months ago
Licenses:
JomSocial Expired

Sorry not solved - I tried with easy link.


I try to insert the followin link:
symc.webex.com/symc/onstage/g.php?MTID=e...f5036814d54144afa4df

I cannot insert directly and I cannot insert like a HTML formatted link. If I try to insert as comment then nothing happened.

Link: community.symproducts.eu/index.php?optio...roupid=16&Itemid=162

Attachments:
7 years 9 months ago
Licenses:
JomSocial Expired
7 years 9 months ago
Licenses:

Hi,

that blank page containig internal server error. I need to access your joomla backend as super user instead of administrator user.
please changing user group for "jomsocial" login.

Regards

Moderators: Piotr Garasiński
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