Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

General issue to insert URL to comment, description

7 years 9 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 insert this link into anywhere (description, status update etc. ): symc.webex.com/symc/onstage/g.php?MTID=e...f5036814d54144afa4df
2 in case of Announcement/Event I receive white page in case of status update the system try to load the thumbnail data
3
4
5


You can reproduce on your page too - in my case I tried to make status update on my profile page:
www.jomsocial.com/community/5491552-kalman/profile


BROWSER
Chrome, Safari
Jomsocial: v4.2.2

Attachments:
7 years 9 months ago
Licenses:

Hi, Kalman.

Thank you for contacting us and reporting this issue.
I assign developer to this thread for further investigation.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 9 months ago
Licenses:

Hi, Kalman.

Thank you for contacting us and reporting this issue.
I assign developer to this thread for further investigation.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 9 months ago
Licenses:

Hi,

I can replicate this issue at my test site, my test site using jomsocial 4.2.3, and not release yet.
I need to access at joomla backend as super user, not administrator user. because I need to turn on debug mode and error reporting.
this needed for debuging purpose.

Regards

7 years 9 months ago
Licenses:
JomSocial Expired

(brother topoc: www.jomsocial.com/forum/profile-universa...rl-blank-page#164331 )


I modified your user, please try now.

test scenarios about event creation:
- if I put easy link (eg.: index.hu , www.microsoft.com etc.) then the event created successfully
- if I insert sophisticated link (eg.: symc.webex.com/symc/onstage/g.php?MTID=e...f5036814d54144afa4df ) then the creation process stopped


Feel free to create event here - this is test group and we don't disturb the members with notification:
community.symproducts.eu/index.php?optio...roupid=28&Itemid=162

7 years 9 months ago
Licenses:

Hi,

please check it:


I put the fix at:
/components/com_community/libraries/parsers/metas.php line 173
$image = $this->_domBlocks['body']->find('img');
foreach ($image as $element) {
    $attributes = $element->attr;
    if (isset($attributes['src'])) {
        $this->_addArray('image', $attributes['src']);
    }
}
changing it to
if (isset($this->_domBlocks['body'])) {
    $image = $this->_domBlocks['body']->find('img');
    foreach ($image as $element) {
        $attributes = $element->attr;
        if (isset($attributes['src'])) {
            $this->_addArray('image', $attributes['src']);
        }
    }
 }

this fix will be included at next release.

FYI:
I compare the result with Facebook

Regards

Attachments:
The following user(s) said Thank You: Kalman
7 years 9 months ago
Licenses:
JomSocial Expired

I installed the latest release the issue resolved.

Thanks!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved