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change from Pro to Supercharged

9 years 4 months ago
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ISSUE SUMMARY:

Read Misc Information.

9 years 4 months ago
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Hi, Taz.

I assign Billing Department staff to your inquiry.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
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9 years 4 months ago
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Um... this is a real simple issue. Will it take a long time to solve?

9 years 4 months ago
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Can I have a 6 month refund? I have never downloaded your product, and you guys don't even make an effort to help me.

9 years 4 months ago
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  • Ricardo
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Hi Taz,

I replied in the other topic you opened. I'll close this thread to continue there.

www.jomsocial.com/forum/billing-issues/3...fund-question#151737

Thanks!

Moderators: Piotr Garasiński
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