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New Member Notification Emails not being sent after latest update

10 years 11 months ago
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ISSUE SUMMARY:

New member notification emails that myself and my partners have always been receiving have stopped being sent after this latest update to 4.12

I saw another similar post yesterday from somebody who has not been getting administrator approval emails (also regarding new member joins) but we are receiving all the other messages (friend request approval, wall comments, etc).

10 years 11 months ago
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Hi,

here the solution:
www.jomsocial.com/forum/profile-universa...sent-to-admin#147626

Ref

https://docs.joomla.org/Enabling_user's_registration_approval_by_admins

Regards

10 years 11 months ago
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Albertus,

Thank you for the link, but it does not apply to my issue at all. We require no administrator approval, all members are accepted, however the actual email notification to administrators that a new member has signed up have stopped sending since we upgraded to to the latest 4.12 version.

Adam

10 years 11 months ago
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Hi,

it can be 3rd party extensions conflict. I saw your site using Jomsocial Profile Types extension. that extension sometime not follow jomsocial latest changes.

please provide me FTP access detail by editing your first post at this topic. put it at site info form (private).
I need it for debugging purpose.

Regards

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Albertus,

Update the FTP info...

Thanks,
Adam

10 years 11 months ago
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Hi,

I confirmed this is a bug. please wait for the fix.

Regards

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Any update on this issue? It's frustrating to not know when new members are joining...

Adam

10 years 11 months ago
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Hi,

Jomsocial decided to put it as an improvement for next version.
The outlined string is used for when registered user need approval.

Regards

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"Jomsocial decided to put it as an improvement for next version."
Improvement??? It's a basic feature that has worked in every version of jomsocial since version 3 until this latest update. It should be a basic fix, prior to the 4.12 update, admins got notified of new members joining (no admin approval needed). 4.12 occurs and no more admin notifications and it's now being put as an improvement?? Please explain the logic.


The outlined string is used for when registered user need approval.
Not sure what this means.

10 years 10 months ago
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Hi, Adam.

In previous versions it was available but it was deprecated.
That's why it need to be implemented again and fit into new code... as registration flow was rebuild in 4.1
We apologize for inconvenience.
As Albertus said, we'll bring it back in next version.
nothing is a "basic fix" in such a complex application like JomSocial. If it would be a "basic fix" you could do it yourself I guess :D


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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The following user(s) said Thank You: n00bster
10 years 10 months ago
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Michal,

You are right, sometimes the simplest of things are the most complicated to resolve. I am fine with that answer, you are saying in the next version it will be re-added?

Adam

10 years 10 months ago
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Hi Adam,

we dont know yet, at what version will be added. maybe 4.2.
we still need to discuss it with a team members.

Regards

10 years 9 months ago
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