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Jomsocial 4.1.4 is not sending Admin notification on account registration

9 years 4 months ago
Licenses:
JomSocial Active

Jomsocial 4.1.4 is not sending Admin notification on account registration, but it does send e-mails to user!!!

My Joomla configuration in User Manager is TIP TOP, so how do I fix this?

9 years 4 months ago
Licenses:

Hi, Hans.

Make sure that your Admin or Super User account has set "Recieve System E-Mails." to YES in Joomla! account configuration.
JomSocial doesn't send new user notification - Joomla does.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Active

My Joomla is already set to send system emails etc., so what now?

9 years 4 months ago
Licenses:

Hi, Hans.

That is fine - I meant you to edit your Joomla! user account, the user that you want receive system email and check if "Recieve System E-Mails." is set to YES.

EDIT:

I saw that your SuperUser accont already has this set to YES.
And even so... emails are still not received?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Active

Yes, emails are still not received?

But, when i create a user with Google+ or facebook using www.sourcecoast.com/joomla-facebook/ e-mails are sent perfectly! So it is a Jomsocial issue.

9 years 4 months ago
Licenses:

Hi, Hans.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 3 months ago
Licenses:

Hi,

here the fix:

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unzip and put it at:
/components/com_community/controllers/register.php

please make that file backup before replacing it with new one.

this issue has been fixed at 4.1.5

Regards

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The following user(s) said Thank You: Hans Simtanda
7 years 8 months ago
  • L's Avatar
  • L
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  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Active

Apparently this is not fixed. I have a fresh install of Joomla and a fresh install of jomsocial. Thats it. Setup a few test accounts from jomsocial and NO email to the admin about the new accounts. How do we fix it? Oh, and today is 8/13/17 so i have the latest of both software.

7 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi L,

Please you create new topic and provide me backend and FTP info there, we will inspect this issue further.

thank you!

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