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Karma points not awarded on hompage

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Ronald,

Me and albert inspected this and all codes are fine, the query to update the points already triggered, but I am not sure why the code is be reverted after update the database.

Well, can you install another clean Joomla and Jomsocial installation on your sub folder please? eg create new instalaltion xxx.xxx.xxx.xxx:8000/jomsocial_test/

thank you

10 years 10 months ago
Licenses:
JomSocial Active

Hi Dimas,

I made the clean install at the address you specified. It's working on the clean installation.

10 years 10 months ago
Licenses:
JomSocial Active

The login credentials for the new site are the same, thanks.

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Nah, so this is caused by 3rd party plugin.. I suggest you disabled all 3rd party plugins or you re-setup your site on that new installation

10 years 9 months ago
Licenses:
JomSocial Active

hello, best wishes for 2016!

I made a fresh re-install as you suggested but for some reason every time I login I am redirected to the following page (See image below). Even when I set Jomsocial frontpage as the default home page. I want Jomsocial frontpage as the default page after login. Thanks.

Attachments:
10 years 9 months ago
Licenses:

Hi,

here the fix:
edit /components/com_community/views/frontpage/view.html.php at line 64,
changing it from

$uri = CRoute::_('index.php?option=com_community&view=' . $config->get('redirect_login'), false);
to
$uri = 'index.php?option=com_community&view=' . $config->get('redirect_login');

this issue because joomla changes.

FYI:
please open new topic for each other issue. if the issue not relevant with topic, jomsocial support can reject it.

Regards

10 years 9 months ago
Licenses:
JomSocial Active

Hello,

I reinstalled the site from scratch, no 3rd party plugins installed. Points are updating on the home page for only the first user. I noticed when I add a test user it stops working.

Try adding and deleting a test user and see for yourself.

10 years 9 months ago
Licenses:

Hi,

please upgrade to 4.1.5 and upload your site to real hosting server.
seem there is a server issue, it would be great if you can use server with Linux as operating system.

Regards

10 years 9 months ago
Licenses:
JomSocial Active

Updated to 4.1.5 but still getting the same problem. It only happens on the home page.

Unfortunately I can't upload to a "real" hosting server. This site is an internal company intranet. My company only runs Windows servers and this is what I have to work with.

If you can help me resolve the issue, that would be much appreciated. Do you want to see the config.ini file for apache? or the php.ini file?

Thanks.

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi Ronald,

You you use IIS server? or maybe can you install xampp server on your windows ?

thank you!

10 years 9 months ago
Licenses:
JomSocial Active

will that resolve the issue?

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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we will know after you try it.. since we never test this issue on IIS, but always works on xampp / apache server

10 years 9 months ago
Licenses:
JomSocial Active

Okay I moved it to Xampp and upgraded to 4.1.5. Still having the same problem.

10 years 9 months ago
Licenses:
JomSocial Active

Okay I moved it to Xampp and upgraded to 4.1.5. Still having the same problem. Could this be a Jomsocial issue? Did you test it on your end?

I need to find a solution as soon as possible. Thank you.

Moderators: Piotr Garasiński
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