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Karma points not awarded on hompage

11 years 4 hours ago
Licenses:
JomSocial Active

ISSUE SUMMARY: posting anything (pics, vids, etc) on the home activity stream doesn't award the user karma points. I checked the rules and changed everything to 1. It works in groups etc but not on the home page.

EXPECTED RESULT: points awarded to users for posting on the home page.
BROWSER: chrome.

10 years 11 months ago
Licenses:

Hi,

I tried at my test site, there is no issue with it. please make sure you did rule scan, jomsocial backend > configuration > user points, and click rule scan

Regards

10 years 11 months ago
Licenses:
JomSocial Active

OK, thanks. Did that, it still doesn't work.

10 years 11 months ago
Licenses:

Hi,

seem 3rd party extensions conflict. can upload your site to hosting. you can use staging/dev URL, so I can inspect the issue.

Regards

10 years 11 months ago
Licenses:
JomSocial Active

Ok, I've updated the post to include staging/dev URL and credentials

10 years 11 months ago
Licenses:

Hi,

could you please provide me FTP access detail? I need it for debugging purpose.

Regards

10 years 11 months ago
Licenses:
JomSocial Active

ok, I'll have to install a ftp server to give you access.

10 years 11 months ago
Licenses:

Hi,

please send that FTP access detail to my email. This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

10 years 11 months ago
Licenses:
JomSocial Active

I used the update and the points are awarded on the homepage now. However, the karma points and the top member points are different. This will only confuse the user. It confuses me.

10 years 10 months ago
Licenses:
JomSocial Active

This is back. Another Jomsocial person is trying to fix an issue with profile covers not updating and now this issue is back. No user points updating on the homepage

10 years 10 months ago
Licenses:

Hi,

could you please make sure this issue has been fixed?
seem related with this:

http://www.jomsocial.com/forum/profile-universal-features/30773-modify-cover-on-profile-page-not-updating-sigh-another-error#149409

Regards

10 years 10 months ago
Licenses:
JomSocial Active

Hi Albertus, yes it is related. Whatever the other guy did caused your previous fixes to be lost. I tried reinstalling jomsocial. Let me reinstall my last site backup and and get back to you. Thanks buddy.

10 years 10 months ago
Licenses:
JomSocial Active

I reinstalled jomsocial but now:

The older version of the top members module you installed for me is gone.

And karma points not updating when i post on the homepage.

These were fixes you did for me in the past. Can you fix for me please, thanks.

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ronald,

I already put back the top members module.

Regarding user points issue, I need your phpmyadmin access, I will inspect the database record directly.

thank you!

Moderators: Piotr Garasiński
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