ISSUE SUMMARY:
Can't upload pictures in albums
The pictures are loaded but no button of "publish" appear

Hi, Carla.

I don't want to worry you but it seems that your site have serious issues and uploading photos is not one of them. I disabled your current template and set another - Joomla! default one - but your site doesn't follow backend changes. At least regarding template change... i'm afraid you'll need to do a serious overhaul of your site.

I was able to upload photo on stream. but you're right that I can't do that direct in album. So first what we do in that case - we check if template influence uploading process... In case of your site I can't test that... no backend template changes are applied.

Hi,

the upload used to work fine with this template.

To which template do you want to switch to?

I changed to Beez5 and no change in the result, the menu link doesn't appear.
You have to set it as default and they assign all the menus to the template.

Hi. Carla.

I know how to assign template... the fact is that change was not visible for me at frontend even if I DISABLED template and assigned another.

I assign developer to this thread.

Hi,
I assigned the default template and the menus to the default template and the swithc of template worked but NOT the uploading pictures :( so it's not the template.

hi carlatf,

Would you mind provide me FTP access, please?

thank you

Hi, I don't have FTP, I have Extplorer from Joomla's admin page

Hi,

I already tried your extplorer days ago, but its not working.. do you have cPanel access?

thank you

hi, i update the ftp info

hi,

This is weird, issue I cant found the root of this issue even I cant debug this.. anyway please you open this file components/com_community/controllers/photos.php, find this file :

$photos = JRequest::get('Files');

$photos = $_FILES['Files'];

Hi,
there-s no
$photos = JRequest::get('Files');

in the photos.php file

Hi,

I already tried to modify it but not effect, I am not sure why.. anyway can you check your php library open_basedir() is on or off? you should turn it off if you enabled it.

thank you

I think it's off, I'm getting:

open_basedir no value no value

and inn php.ini

; open_basedir, if set, limits all file operations to the defined directory
; and below. This directive makes most sense if used in a per-directory
; or per-virtualhost web server configuration file. This directive is
; *NOT* affected by whether Safe Mode is turned On or Off.
; php.net/open-basedir
;open_basedir =

Hi

I see, this issue is coming from your menu photo structure, please you disabled / remove all menu which related with photos page.. and if you want you just enable photos menu from jomsocial toolbar. Try it and let me know how it goes.

thank you