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11 years 7 months ago
Licenses:
JomSocial Active

Two users also indicated that he could not comment on the events because they do not appear in the "What's on your mind?" part, and the event map does not load it. What could be the problem?

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11 years 7 months ago
Licenses:

Hi, Kertesz.

I'm sorry but I can't replicate it: prntscr.com/6ha9zt
I see both post box and maps... I need more informations.
On what page it happens exactly?
What browser do they use?

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11 years 7 months ago
Licenses:
JomSocial Active

I sent you a private message to the user's login information. If you will go to, you will immediately see the problem.

11 years 7 months ago
Licenses:

Hi, Kertész.

I'm sorry but credentials you've sent doesn't work. Please, could you test them and correct if needed?

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11 years 7 months ago
Licenses:
JomSocial Active

I do not fully understand. What is not working?
You could not access the data?

11 years 7 months ago
Licenses:

Hi, Kertész.

You've send me user credentials via PM.
I can't log in using them.

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11 years 7 months ago
Licenses:
JomSocial Active

Now, I've tried. I managed not to enter it. It works for me.
On this page you are trying to access? www.lakoautoklub.hu/

11 years 7 months ago
Licenses:

Hi, Kertesz.

Yes: prntscr.com/6hucz4

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:
JomSocial Active

The user does not "press", but a "Nyomi".
I really apologize!

11 years 7 months ago
Licenses:

Hi, Kertész.

Ok, I was able to see that issue.
Now I need you to unlock Super User access for me so I could login to your site backend.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:
JomSocial Active

The superuser gave when creating the topic.
Send a private message from you.

11 years 7 months ago
Licenses:

Hi, Kertész.

Oh, this is strange issue... it's related with status and Hello Me module.
I'll need access to database via PHPmyAdmin.
Please, edit your first post and add PHPmyAdmin credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
Licenses:
JomSocial Active

I added a comment to the required data

11 years 7 months ago
Licenses:

Hi, Kertész.

Fixed. prntscr.com/6j29p9

It seems that one status influenced our script... I just removed that status and issue is gone.
I hope it was just a glitch... but next time this happens, I'll know where to look and we'll provide complete solution so will not happen again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Kerti
Moderators: Piotr Garasiński
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