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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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11 years 7 months ago
Licenses:
JomSocial Active

I am very grateful to you! Thank you very much!
There is also another user who has the same problem. User Name: Spider

What is causing this problem? It would have some global solution, because it can also be a user who does not speak but is thought to be the wrong page.

Thanks again for your help.

11 years 7 months ago
Licenses:

Hi, Kertész.

Edit your first post here and add user credentials... this time I'll do and extensive search for global solution.
Don't send credentials via PM.
EDIT your first post and provide it in Miscellaneous field.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Active

I typed the first to comment on the details of the user who has the same problem.
He indicated that it can not send private messages, because nothing is done by clicking on the send button.

11 years 6 months ago
Licenses:

Hi, Kertész.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Active

Hi
I've done it, now you can move on.
Thank.

11 years 6 months ago
Licenses:

Hi, Kertész

The issue was caused by this status:

"Észrevétel:
A fotókat nem lehet az albumok között mozgatni.
Vagy csak vak vagyok :D"

So I removed breaks in that status and that fixed the issue. I saw that you upgraded to JomSocial 4.0.3 so I tested this status to see if whole story repeats. but it seems to be fine.

As for second issue - please, open new thread for it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Kerti
Moderators: Piotr Garasiński
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