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Quick search module not working

11 years 8 months ago
Licenses:
JomSocial Expired

hello :)

Since a few days, when user perform a search using the quick search, they don't get any results. there is a error message, that no members are found.(we tried it with a name:susan)
also in the searchfield there appear an url (like: /index.php/community/search?q=susan)
(the url from the top of the site is: index.php/community/search?q=susan&submit=Suche&option=com_community&view=search)
when we performing the same search in the advanced interface the search works fine.
we have Joomla! 2.5.27 and jomsocial is up to date (3.2.1.5)

can you please help?

best regards

11 years 8 months ago
Licenses:

Hi, Petra.

Please, try this solution: www.jomsocial.com/forum/profile-universa...earch-is-not-working

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 8 months ago
Licenses:
JomSocial Expired

hi michal,

i have tried this before. - changed the code but it is still not working.

the message say: no members found (but there are members)
the advanced search works fine.

11 years 8 months ago
Licenses:

Hi, Petra.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 8 months ago
Licenses:

Hi, Petra.

something wrong with your site. maybe htaccess issue. could you please provide me FTP access detail by editing your first post at this topic. put it under site info form.

Regards

The following user(s) said Thank You: Petra
11 years 7 months ago
Licenses:
JomSocial Expired

hello albertus,

thanks for your replay! it was a htaccess issue.
we solved it - now it is all fine :)

Moderators: Piotr Garasiński
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