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Report system - link not working

12 years 3 months ago
  • Jürgen's Avatar
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  • Jürgen
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Hello,

when a member reports any picture, message, video ...., I receive a mail. This works great. If I visit backend and use the link, that points on the reported picture, message, video ..., error 404 is shown. Am I doing wrong?

Regards
Jürgen

12 years 3 months ago
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Hi, Jürgen.

Please post an example of completed link or printscreen of a email with report... as no report reached my mailbox.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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12 years 3 months ago
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Screenshot attached ....

Attachments:
12 years 3 months ago
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Hi, Jürgen.

It's seems to be a valid bug. I noticed that wrong link is generated when joomla! SEF is enabled.
I report it as a bug to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jürgen
12 years 3 months ago
  • Jürgen's Avatar
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  • Jürgen
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Thank you! So i will wait for solution.

12 years 2 months ago
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Hi, Jürgen.

Make safe copy of this file: components/com_community/controllers/activities.php
Then unzip package and upload patch file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

This message has an attachment file.
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12 years 2 months ago
  • Jürgen's Avatar
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  • Jürgen
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Hello,

can't download the attachment. Error 500 is shown.

Regards
Jürgen

12 years 2 months ago
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Hi, Jürgen.

I'm sorry - my bad. Pleas, try now.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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12 years 2 months ago
  • Jürgen's Avatar
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  • Jürgen
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Hello!

Thank you, but this seems to work only partially. I try to explain ...

This report-function is used by many of my members. They report spam, commercials, law-breaking-posts and so on.

If user reports a post, then the link in back-end will work now. (Thanks for this!) The post will be readable in community-stream but administrator is informed by mail. That is okay for me. If admin unpublihes the post, ist will be deleted from activity-stream. This is also okay, because admin can contact the member and so on. If admin then uses the "publish" button, nothing will happen. The post is gone forever. I think, this is a problem. The buttons "ignore", "publish", "unpublish" are very distracting for me.

By the way. If a admin reports a stream-post, then this post will be deleted immediately. The backend link will not work because of deletion. This is also a very strange behaviour in my opinion.

Reporting system is very important in my opinion. Perhaps I misunderstand some things. Would be great, if you could help me.

Regards
Jürgen

12 years 2 months ago
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Hi, Jürgen.

I confirm - you discovered another bug in this feature.
But before I report it to our developer I need you to open new thread regarding it. Just copy your last post from here.
I need it in order to track bug fixing.

So I mark this thread as "Resolved" and will proceed further when you open new thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 2 months ago
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  • Jürgen
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Hello,

thank you for this information. I opened new thread at www.jomsocial.com/forum/profile-universa...-strange-links#98653

Regards
Jürgen

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