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Control chars in Rock Solid release :)

10 years 9 months ago
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So, I still have two problems that I have found so far in the rock solid release but luckily, they aren't that terrible. I'd love to see tagging actually working so am hoping that will get fixed in another post but this one is that control characters are showing up in Mass Emails and have been for several versions now.

There's no

Apostrophes for example are showing up as shown above after message is sent.

Thanks.

10 years 9 months ago
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Hi, Mike.

Could you tell me exact steps to replicate this issue?
I sent a test message via Mass Messaging and it's displaying fine in both title and content: prntscr.com/43klva


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10 years 9 months ago
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Just send something with apostrophes.
For example, this is the mass email I sent yesterday.

//
There's no better way to get to know some of the other members than to simply show up at a Get Together (GT).
This is a non official GT annoucement which anyone can show up to without any prior notice.

Macayo's Restaurant
\\\

You see, those should be ' but instead, they show control chars. I don't understand why when you test, these things don't happen and yet I don't do anything special, I just use the functions and these things happen :)

10 years 9 months ago
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Hi, Mike.

Please, make a dev site (a copy of your live site) so I could test it on your site.
Or, you allow me to sent Mass test email on your live site ;)


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10 years 9 months ago
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Much easier if you just send a test out instead :).
Just state

This is a test of the Mass Email system on the PrescottRiders site.

There's no better way to get to know some of the other members than to simply show up at a Get Together (GT). This is a non official GT annoucement which anyone can show up to without any prior notice.
Come on down and join us at the Macayo Mexican restaurant this Friday at 6pm on when the happy hour starts.

Macayo's Mexican Restaurant Prescott
3250 Gateway Blvd
Prescott, AZ 86303

10 years 9 months ago
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Hi, MIke.

You mean a test email from my site?
Here it is: prntscr.com/43n179


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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10 years 9 months ago
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No, I thought you were asking to test from my site so I gave you the text I entered into the mass email yesterday.
You have admin access so can change your email to receive the mass email.

10 years 9 months ago
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Darn, just happened again. Making me look pretty silly to users.
I sent the following as TEXT in mass email but this is what it looked like in the email I received.


Short notice event if anyone is feeling like riding tomorrow
Suns out Guns out
 
Gotta love the 

10 years 9 months ago
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Hi, Mike.

Ok, I just misunderstood as you provided us with "none" for both user name and password ^^.
So, please, edit your first post and enter correct credentials.
And maybe what text I could send..
I'll create account with my email so I could receive message too...


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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10 years 9 months ago
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I thought I had put the credentials in there but I've updated now.

Just insert a URL and use some apostrophes and you'll see how the message turns out. The link is missing and the apostrophes are replaced with control codes as shown in previous message.

Please be SURE to mention 'this is just a test' as subject.

10 years 9 months ago
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So... waiting for help on this. Can't send mass emails because nothing is working right.

Help :)

10 years 9 months ago
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Hi, Mike.

I'm sorry for delay but you posted after my shift has ended... and it was weekend ;)

Ok, I tested your site. Here is result: prntscr.com/44t63d
So yes, there is code... but because you use WYSIWYG editor but send emails as text. Please, note difference between printscreens in my previous post.

And here is result when I enabled html emails in JomSocial configuration (Configuration -> Site): prntscr.com/44t6kg

So it wasn't a bug bus misconfiguration :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
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Very happy to hear it wasn't a bug.

However, I don't quite understand what you are telling me.
If set to text, then I can enter text as I have been.

If set to html, what am I supposed to enter? Does this mean I need to create my message using an html editor, then paste into message box, then send?

10 years 9 months ago
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Hi, Mike.

Ok, so lets me explain :) To create a message you already use WYSIWYG editor so message is already a html code. But when this code was sent as text all html tags ware dropped but apostrophes ware converted into html entity. Now message is created as HTML and sent as html so nothing is stripped out.

If you want to send messages as text you need to disable WYSIWYG editor.

But now you don't have do that as issue is solved... ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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