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The website links of groups, photos, events, videos do not work again

10 years 11 months ago
  • linda's Avatar
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  • linda
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1. The website links of groups, photos, events, videos do not work again and show the message:

Error
Missing Controller. Please contact administrator.

We have upload the htaccess file and also did the following setting but the links do not work now.

site admin panel > system > global configuration > site > SEO Settings
Search Engine Friendly URLs = Yes
Use URL rewriting = yes
and save the settings.

10 years 11 months ago
Licenses:

Hi, Linda.

It's because you haven't recreate JomSocial toolbar after upgrade. So menu items "lost contact" with component, become disabled with notice: Component 'com_community' does not exist".

Fix is easy:

1. Browse to JomSocial toolbar menu
2. Click on menu item in order to edit it
3. Don't change anything
4. Save
5. Do it for all JomSocial related menu items also for those outside JomSocial toolbar (if any)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • linda's Avatar
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  • linda
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Hi Michal,

Can u help to fix it and make the set up?

The problem is each link of event, photo, group that do not work.

Thanks

10 years 11 months ago
Licenses:

Hi, Linda.

I already helped you - provided the way you can fix it by yourself.
It's really an easy fix. Just follow my instructions.
If you fix it yourself now - you'll know how to fix it in future...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • linda's Avatar
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  • linda
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  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

It does not work and please help to fix it.

This problem has been there for several days and we have been trying and trying.

Please just fix it directly and let me know when it has been done.

Thanks a lot.

10 years 11 months ago
Licenses:

Hi, Linda.

I fixed it the same way I described in my previous post. It works.
Please check it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • linda's Avatar
    Topic Author
  • linda
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  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Michal,

Thanks.

We have another problem. When I login and it shows Invalid token.

It happens before and we tried to upgrade to jomsocial 3.2.4 but this problem is still and please help to check.

Thanks.

Linda

10 years 11 months ago
Licenses:

Hi, Linda

This issue is unrelated with original thread issue.
Please open new ticket.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: linda
10 years 11 months ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Michal,

After you fixed the problem of the links and we found our website became very slow. We even could not open the homepage sometimes.

Can you please check and test it?

We often see a message for openning the event pages and it shows "Geocode was not successful for the following reason: ERROR" and we did not have this problem before and we saw it after you fixed the links. Can you please advise why it shows this message?



Thanks

Linda

10 years 11 months ago
Licenses:

Hi, Linda.

Yes, I'll took over this issue, but please open new ticket for it.
I haven't touched anything in JomSocial or Joomla!.
I just enter to edit mode for menu item and without ANY CHANGES I saved it.
So slow response or Geocode error is not related with fix I done.
I experience long load time every time I visit your site... but will do some tests to check if it has something to do with JomSocial.

So please, let's meet in new ticket :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Michal,

I have opened a new ticket :)

www.jomsocial.com/forum/profile-universa...-geocode-error#87290

Thanks.

Linda

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