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1 year 9 months ago
  • Lee's Avatar
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JomSocial Active Socialize Expired

I have provided your email address to MP and asked him to contact you, but this will ultimately be his decision.
In the meantime, could I get a reply about a workaround, maybe when new users login we could force a permissions confirmation?
Thanks for all your help
Appreciated. :-)

1 year 9 months ago
Licenses:

HI, Lee.

It seems that you use outdated version of Membership Pro (about 1 year old).
So that may cause your issue. The problem is that we can't provide workaround for issue caused by outdated extension...
Options are:
- upgrade extension
- change extension if it caused issues now and in the past
- manually fix by login as user and save (that fix permission issues)
- do a slight customization to hide profile for non friends (please, contact me via chat for details) ;)


- Instead of saying: 'it's not working', explain the problem in detail.
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1 year 9 months ago
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Upgraded to Membership Pro 2.11.0 which is recent btw
Tried to create user in Joomla juser
Tried to access this user's profile without logging in.
The profile is STILL visable
So, which is it, outdated version of MP or some other problem?
Because at this point, it doesn't seem the version of MP that I have got installed now is so out of date, maybe a few weeks, but that is all
Maybe you guys need to take another look
Did you get a response from MP?
I would like a fix that is expected to work with both extensions installed to respect privacy in jomsocial please.
The way I see it is
1. Membership pro is not fully compatible
2. Jomsocial has privacy issue that they don't fully understand how to fix yet
I don't mind which one it is, but what I do mind is the "play one against the other" scenario
Kindly resolve this privacy issue and provide working Jomsocial to accommodate my company needs of privacy before I start receiving complaints
Thank you :-)

1 year 9 months ago
Licenses:

HI, Lee.

Please, hold on - we just received message from Joomdonation regarding this issue.
I'll pass their question to our developer so they can collaborate.
Together we should prepare a fix for this issue. Please, stay tuned :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
  • Lee's Avatar
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so, while we are waiting for a reply and a solution from MP to fix permissions issue, there is a side issue related to same issue of registration, even with "Require admin approval" set to yes, in jomsocial users are automatically activated, admin receives an email to activate the account, but it means nothing because accounts are already activated, please help
Thanks

1 year 8 months ago
Licenses:

HI, Lee.

Your recent post was deleted... does it mean issue is gone?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 8 months ago
  • Lee's Avatar
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As agreed, we are waiting for your reply regarding a fix for permissions issue.
Please update me regarding this matter,
Have you spoken to MP and found a fix?
Thank you
Happy new year

1 year 8 months ago
Licenses:

HI, Lee.

MP developers contacted us and I've sent them free copy of JS so they could update their component.
From that time they didn't contacted us anymore.
So I don't know what is status of this...
Please, contact them again on their forum as from our side we're ready and we already provided latest version of our component.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 8 months ago
  • Lee's Avatar
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  • Lee
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JomSocial Active Socialize Expired

Would you kindly send a follow up email to them to ask them please, it was agreed that you "developers" would find a solution
If I am left as piggy in the middle I will be acting as secretary for Jomsocial and MP, we could discuss my prices if you like. :-)
I would suggest that you send them an email so as you can understand the fix and then update me please.
As agreed previously.
By the way, MP has more money then me, why didn't I get a free copy of Jomsocial? ::P:
Thank you

1 year 8 months ago
Licenses:

Hi, Lee.

I've sent them an email :)

BTW - sharing a free copy of extension is a practice among Joomla! developers. If other developers develop extension that integrates with other extension, it's a good practice to share a free copy. As far I recall you're a language teacher not a Joomla! developer :P

And I recall that you owe us a translation favor ;P

EDIT:

We got their answer:

I am sorry, we have few days off for holiday and haven't worked on the fix yet. I will update the customer and give them the patch soon. Hopefully it won't take us too much time (less than 2 days)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 8 months ago
  • Lee's Avatar
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  • Lee
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Licenses:
JomSocial Active Socialize Expired

I would be very happy to honour the favour, as soon as we get back to work next week.
Thanx for the update.

1 year 8 months ago
Licenses:

HI, Lee.

No problem :) I'm like a mountain - I could wait... :D


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 8 months ago
  • Lee's Avatar
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  • Lee
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  • Posts: 80
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Just got an update from MP
They have sent a plugin that seems to resolve this issue for newly registered users
But all existing users must edit privacy settings

1 year 8 months ago
Licenses:

HI, Lee.

Yes, because those users ware create by SQL injection - not using JomSocial API.
So the only way to fix it will be manual save - just like we did before.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Lee
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