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Upgrading

8 years 10 months ago
  • Jeff's Avatar
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  • Jeff
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I have an existing older JomSocial 3.2.1.6 installation running on Joomla 3.3.6 and I would like to upgrade to the latest Joomla 3.8.2 and the latest JomSocial 4.5.
Please advise as to the proper sequence and procedures for this specific upgrade path.
Would the TouchM template continue to work, or should I also plan to upgrade the template to the latest Socialize?

8 years 10 months ago
Licenses:

HI, Jeff.

Thank you for contacting us.
Please, read this topic: www.jomsocial.com/forum/pre-sales-questi...-site-upgrade#182008
As for your template - I'm not sure as this is not our product. Give it a try and if it won't work - look for alternatives.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
  • Jeff's Avatar
    Topic Author
  • Jeff
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  • Fresh Boarder
  • Posts: 27
  • Thank you received: 2
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

When upgrading Joomla from 3.3.6 to 3.8.2, do I need to remove all my installed extensions first or is it one of those first upgrade to version X, then upgrade that to version Y?

Then are there similar incremental steps to upgrade from JomSocial 3.2.1.6 to JomSocial 4.5? I have been burned before on missed incremental upgrades that made database structural changes. That is why I am seeking your sound advice.

8 years 10 months ago
Licenses:

HI, Jeff.

First you need to upgrade your extensions to latest versions - don't need to uninstall anything unless certain extension is meant to work ONLY under Joomla! 3.3.6.

Follow steps I provided in linked topic :) This will work, don't worry. Just remember to make a safe copy.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
  • Jeff's Avatar
    Topic Author
  • Jeff
  • Offline
  • Fresh Boarder
  • Posts: 27
  • Thank you received: 2
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

I have seen some other posts about Joomla 3.8.2 and JomSocial 4.5 problems. Is there a problem? Fix coming soon?

8 years 10 months ago
Licenses:

HI, Jeff.

There are not know issues with Joomla! 3.8.2 and JomSocial 4.5.
What posts do you mean?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
  • Jeff's Avatar
    Topic Author
  • Jeff
  • Offline
  • Fresh Boarder
  • Posts: 27
  • Thank you received: 2
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

There were recent forum posts. I don't have time to look them up. But it sounds like all is well, so it might have been some other extension that was getting their way.

8 years 10 months ago
Licenses:

HI, Jeff.

If any issues ware reported they ware rather site specific issues - no general issues with J! 3.8.2 and JS 4.5 ware reported.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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