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Statusbar loads extremely slowly

6 years 5 months ago
Licenses:
JomSocial Active

Hello Support Team,
I have a fresh installation. Unfortunately, the Statusbar loads extremely slowly. I can't find any mistakes.
Can you help me, please?
Lg
Herbert

6 years 5 months ago
Licenses:

HI, Herbert.

Thank you for contacting us.
What JomSocial version do you use?
I can't check myself as your backend is htaccess protected.
Please, edit your first post and add htaccess credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Herbert Keim
6 years 5 months ago
Licenses:
JomSocial Active

Hi,
Sorry, I missed that. I have added the access data.
I am using the latest version of JS (4.5)!
Lg
Herbert

6 years 4 months ago
Licenses:
JomSocial Active

Hello Support Team,
May I ask whether there is a solution?
The mistake is not comprehensible to me and therefore I am dependent on your help.
With many thanks
Herbert

6 years 4 months ago
Licenses:

HI, Herbert.

I tested your site on FireFox Quantum and it loads quite fast for me: prntscr.com/hgowyo
About 10 seconds to full load but status bar and all elements are visible nearly imminently.
What browser do you use?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
Licenses:
JomSocial Active

Hello, Michael,
that's strange. I use the current Chrome Browser. The effect can also be seen on the smartphone and it do not only affects the status bar! Shared images first displayed as single image and then as Collage.?
Greetings Herbert

6 years 4 months ago
Licenses:

HI, Herbert.

Chrome recently released new versions and after that other users also reported this issue.
But it was fixed in 4.5.
Could you try with other browser than Chrome? Just for test.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Herbert Keim
6 years 4 months ago
Licenses:
JomSocial Active

Hello, Michael,
the bug really seems to be related to Chrome!
With Firefox the site loads normally!
However, I already used the current JS 4.5?
Is there a solution?
Thank you very much
Herbert

6 years 4 months ago
Licenses:

HI, Herbert.

There ware some changes in Chrome 62 and we're working on fix.
But issues are gone with Chrome 64.
www.techworld.com/download/internet-tool...ev-64032693-3249557/

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Herbert Keim
6 years 4 months ago
Licenses:

HI, Herbert.

Please, take a look at this: www.jomsocial.com/forum/installation/379...-php-not-used#182893

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Herbert Keim
6 years 4 months ago
Licenses:
JomSocial Active

Good morning,
Thank you very much for the interesting links. The commenting out doesn't work for me:

"components/com_community/templates/jomsocial/layouts/stream/comment. php"
<img src="#" alt="attachment"> on line 82

Best regards
Herbert

6 years 4 months ago
Licenses:

HI, Herbert.

Hmmm, bug is in Chrome so sooner or later they will fix it as it's not present in Chrome 64.
I'm afraid that's all I can help here :(

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Herbert Keim
Moderators: Piotr Garasiński
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