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Invalid token when Registering

7 years 6 months ago
  • steven's Avatar
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I'v uploaded jomsocial to 2 of my sites, 1 is fine but the other is getting Invalid token when Registering, when i fill in name, username, password etc then hit next the site still shows but it comes up with Invalid token in a square box where the next details should be, male/female, location etc.
Be very grateful for a bit of help :-)
Thanks

7 years 6 months ago
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Hi, Steven.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
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Hi, thanks for fast reply, iv added admin details now, thanks.

7 years 6 months ago
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I have this problem when try to record my work in mobile-spy-apps.com mobile recorder on Android.

7 years 6 months ago
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HI, Steven.

I tried to replicate the issue on your site, but registration went without any:

prntscr.com/gyha6r
prntscr.com/gyhasz

Could you try with other browser or clear browser cache, especially cookies.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
  • steven's Avatar
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Hi Michał,

Thanks for taking a look, I did all the obvious things before posting on here, cleared browsing data from the beginning of time on chrome,
Browsing history, Download history, Cached images & files, Cookies and other site data. Also website cache but no change. Also tried using Internet Explorer but still says invalid token, So pretty shocked works fine for you.

7 years 6 months ago
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Never use internet on my phone, thought id try that and that also give invalid token.

7 years 6 months ago
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also on iphone keeps saying "undefined error" on the new username, email and password on creating a new account

7 years 6 months ago
  • Dimas's Avatar
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Hi,

I tested it and works fine..


well, I need your video screencast to replicate this issue.

thank you

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7 years 6 months ago
  • steven's Avatar
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Hi Dimas,
Thanks for testing,
This is a video of me trying to join from chrome then internet explorer, comes up invalid token both times.
Think this link will work, not shared a video before.

powerzone001.tinytake.com/sf/MjAzOTUwN182NDI5ODMz

7 years 6 months ago
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HI, Steven.

It may be that this issue apply to Edge only.
Could you try other browser?
I tested on Opera.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
  • steven's Avatar
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Hi,

just tried with opera and still saying invalid token

powerzone001.tinytake.com/sf/MjA0MTg1NF82NDM2MTU4

7 years 6 months ago
  • Dimas's Avatar
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Weird issue, have you tried on another devices ?

7 years 6 months ago
  • steven's Avatar
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Yeh iv tried on another new laptop that had not been used before and still comes up with invalid token,

I also keep getting this, not sure if it has anything to do with the invalid token,
powerzone001.tinytake.com/sf/MjA0NDQ3Ml82NDQzNDc4

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