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Can't access demo and the joomla site

10 years 9 months ago
Licenses:

I experiencing same issue with Tony:

www.jomsocial.com/forum/pre-sales-questi...ur-jomsocial-website

I was exploring the demo site for 2 days but I can't access it today. Is my IP address got blocked? I'm using my 4G connection right now and company is going to buy jomsocial today.

Here's our IP Address: 42.61.104.186 and screenshot of pinging the jomsocial site: prntscr.com/9ssi7p

Thanks!

10 years 9 months ago
Licenses:

Hi, Chris.

Here another user has similar issue: www.jomsocial.com/forum/pre-sales-questi...ur-jomsocial-website

I asked our server admin to unlock access for you. I'll update you ASAP when it will be done.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:

HI, Chris.

Please, try now.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:

OK Michal. Thanks!

Moderators: Piotr Garasiński
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