Hi Everybody,

I tested jomsocial demo and when I came back to your site to buy; I can't get access to your site.

I am writing to you with my phone because it uses 4G connection.

Could you solve my problem? I think you have cut access to your website by internet. Maybe, I have done something wrong with your jomsocial demo, I don't know.

Thanks in advance.

Hi Tony,

Can you provide me the screenshoot what do you get, please?

please ping jomsocial from command from what do you get?

ping www.jomsocial.com

Hi Dimas,

I have got:

PING jomsocial.com (64.91.229.53) 56(84) by tes of data.

Hi Dimas,

I have got:

PING jomsocial.com (64.91.229.53) 56(84) by tes of data.

Hi Dimas,

I have got:

PING jomsocial.com (64.91.229.53) 56(84) by tes of data.

Hi Dimas,

I have got:

PING jomsocial.com (64.91.229.53) 56(84) by tes of data.

Hi Tony,

Can you provide me your IP address from your PC which you cant access the jomsocial demo? and provide me the screenshoot what do you get.

thank you

Hey Dimas,

I found out it wasn't my IP address of my computer but it was IP address of my connection.

Because I use an another connection and I can get access to your forum and your website with the same computer.

This is the reason why, my connection IP address is: 82.229.23.230

Hi Tony,

The IP is whitelisted now. Try to access now and let me know if the problem persists.

Thanks!

Hey Ricardo,

Than you so much. It's work !