HI.
Thank you for contacting us and reporting this issue.
I'm sorry but I was unable to replicate it.
I've tried to upload two files WMV and AVI. Both ware uploaded without any issues.
I left them on your activity stream so you can see them.
HI.
It seems that your server doesn't meet our system requirements:
documentation.jomsocial.com/wiki/JomSoci..._System_Requirements
prntscr.com/fify20
Please, contact with your hosting provider and ask if you could upgrade.
sorry! My server matched the Jomsocial required (see attached screenshoot). I tried to shift to PHP 5.6 the video seems to be uploaded without problem (it shows message that my video is being processed) but when I call (
www.bzoor.com/index.php?option=com_community&task=cron
) it showed me
messages><message>No videos pending for conversion.</message><message>No temporary videos to delete.</message><message>5 files transferred.</message><message>5 video file(s) transferred</message><message>5 avatar file(s) transferred.</message><message>2 cover file(s) transferred.</message><message>5 avatar file(s) transferred.</message><message>5 cover file(s) transferred.</message><message>No avatars or cover of events needed to be transferred</message><message>Removed Pending Invitation for Past Event</message><message>5 files transferred. to s3</message></messages>
but no video published. on the other hand when I shift to php 7.1 the same video file is not uploaded and the same error message "file not supported shows up.
I am confiused now. It was working with php56 but not working anymore. and also by php7.1 seems problem to not uploaded. I attached here also the configuration with s3 amazon. probably you van check if is configured correctly. I created also new secret key and access key for the backage. I just recently updated this information in which dissappeared after upgrading to last jomsocial version.
HI.
I can run JomSocial troubleshooting due to error: DirectoryIterator::__construct(/home/bahaa0/public_html/bahaaeldin/567): failed to open dir: Permission denied
But when I check Joomla! PHP info I get what I showed you in previous printscreen.
Could you upload this file somewhere so I could download it and try myself?
Please, set PHP 5.6.
here is the video
s3.amazonaws.com/ttcstudents/video+manua...oad/tea+bag+fire.wmv
I have set php5.6.
Hi, Ismail.
Your region in Amazon AWS configuration in JomSocial is wrong.
Please, provide correct region name:
docs.aws.amazon.com/general/latest/gr/rande.html
Conversion result is wrong as path is wrong generated:
0 - Output media files url could not be parsed
Hi, Ismail.
Your region is still wrong. Please, take a look:
docs.aws.amazon.com/general/latest/gr/rande.html#s3_region
There is no "US Standard" region... there is e.g: us-east-2.
There can't be space in region name.
Please, use right region name as this is part of your source URL.
It is as you mentioned the problem has lots to do with region field . Thank you very much. I reached to the fact that leaving region field empty has solved the problem . now video uploaded like magic without a problem.
I still have only one issue left here. why I am still facing a problem with php7.1. always the message of " file is not supported is showing up. running joomla 3.7.2 as you know is always recommended with php7.1
HI.
I'll ask developer to take a look.
Hi,
This issue usually caused by big size video issue, please you try increase this php setting
max_execution_time better set to 3000
post_max_size
upload_max_filesize
if this issue still happens, would you mind provide me the FTP access, please?
thank you!