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after upgrade to 4.2.5 - I CANT upload photos to gallery

8 years 5 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
When a user uploads a picture to gallery they just get the loading bar and nothing more.

STEPS TO REPLICATE:
1 poezja-sztuka.com/poezjabook.html please login to "jomsocial" account.
2 please try upload a new images to user gallery (username: "jomsocial").

8 years 5 months ago
Licenses:

Cześć Mariusz.

Thank you for contacting us.
Reason of this issue is the same as here: www.jomsocial.com/forum/photos-videos/35576-avatar-uploading

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
Licenses:
JomSocial Active

Please add the information about this topic to issue: www.jomsocial.com/forum/photos-videos/35576-avatar-uploading

Proszę dodać informacje z tego tematu również do tego zgłoszenia: www.jomsocial.com/forum/photos-videos/35576-avatar-uploading

8 years 5 months ago
Licenses:

Cześć Mariusz.

I assign developer to investigate this further.
He'll contact you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Mariusz,

I already explain this issue on another prev topic regarding upload avatr, seems you have some issue with server configruation.. i checked the code and this is not coming from Jomsocial latest version.

thank you

8 years 5 months ago
Licenses:
JomSocial Active

Dimas wrote: Hi Mariusz,

I already explain this issue on another prev topic regarding upload avatr, seems you have some issue with server configruation.. i checked the code and this is not coming from Jomsocial latest version.

thank you


I work in the hosting company, which this site is placed. Please tell me about what are the requirements for the server. The previous version of JomSocial allow to send pictures, during updating, there were no changes to the server.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Marieuz,

Is that ok if I downloaded your files to my local? I will replicate this issue on my local and inspect on my local.

thank you!

8 years 5 months ago
Licenses:
JomSocial Active

Dimas wrote: Hi Marieuz,

Is that ok if I downloaded your files to my local? I will replicate this issue on my local and inspect on my local.

thank you!


Yes, sure, please.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Mariusz,

this issue caused by tmp folder location was wrong on Joomla config, I already fixed it now..





thank you!

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Moderators: Piotr Garasiński
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