ISSUE SUMMARY:
Whenever am trying to upload any video (frontend) the uploaded video stuck in the pending video. stay without thumbnail. It is not uploaded through S3 amazon. I have changed the remote storage into S3 amazon bucket. I copied the policy of zencoder to the S3 bucket but still does not work. could you please check it for me

STEPS TO REPLICATE:
1 uploading video stuck in the pending video without thumbnail
2 Changed the remote storage to the S3 amazon, however it seems that it does not work
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Hi bahaaeldin,

I already updated your amazon S3 configuration, because it was wrong.. please check again and run cron job.

thank you!

Hi Dimas,
Thank you for the correction. However, I still can not upload video through the front-end. The uploaded video turns to and stuck in pending videos. once I clicked on it, It does not work. The original video as *.WMV. By checking the path of the uploaded video, it turns out that the uploaded video is uploaded through my server but not through Amazon S3 bucket.

Any idea please here.

Hi,

Have you setup cron job? documentation.jomsocial.com/wiki/Setting_up_Cron_Job

I also found your cron job is broken,and get this error

Operation timed out

Hi Dimas,
I have configured and setup the Cron Job and activated on my server. I have also completed the Path to FFMPEG. The size of video upload was increased till 200 MB. However, still my uploaded video stuck in pending video. Did I forget any step here. Could you please check it.

whenever I upload the video I receive this email from cron process

"Lynx file "/etc/lynx.lss" is not available.
"

does it lead to the problem?

If lynx doesnt work, you need to try to use wget :

wget -O /dev/null "http://www.phd-lab.com/index.php?option=com_community&task=cron" > /dev/null

Hi,

I have tried wget on my server but I received this error
"
/usr/local/cpanel/bin/jailshell: -c: line 0: unexpected EOF while looking for matching `"'
/usr/local/cpanel/bin/jailshell: -c: line 1: syntax error: unexpected end of file
"

So I decided to use a third party (easy corn) I have received this message to the email

"Dear User,

Your cron job(#296256) "S3" has been successfully executed.

The following is the URL of this cron job:

www.bzoor.com/index.php?option=com_community&task=cron

Best Regards,
EasyCron.co"

Howevery, My video stuck in pending and not be concverted and listed in video window . i can no also see the video . When I upload FLV it said " an error ocured" when I upload WMV said under process and notify you later" but still no video listed/ uploaded. I have checked my Bucket in amazon no video there uploaded

I have no clue anymore I need a support please!

could you please try to upload any video through the front-end of my website. just to get an idea with the problem?

Hi,

- I need your phpmyadmin access
- I also need your htaccess password on backend

thank you!

Hi,
I edited the first post and attached the access data you requested. Please let me know your feedback

Hi,

Please chck again, it should be fine now.. this issue caused by region value on config, I already deleted it

thank you!

Thank you Dimas yes it works fine now.

There is only one issue. Whenever I upload FLV OR MP4 as more than approximately (60MB) I normally received " the file extension is not supported. However, I have added these extenstion through > content> media> extension. but still I receive these message. Any idea for this issue?

Hi,

Uploaded mp4 and works fine, I think caused by case sensitive file type.. I already added flv, FLV and mp4 MP4 :)

thank you!