ISSUE SUMMARY:
tried to upload photos from the main page
transgender.ru/
jpg/png/gif
e.g.
static1.1.sqspcdn.com/static/f/709071/24...gUZ0XaNYXzmQFfCgY%3D

nothing appeared there.

but i uploaded from the album page successfully.
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Hi Yael,

Your backend account is not working, can you provide me the correct one please?

thank you!

Updated credentials. Thank you

I just test this and everything is fine

HAve you uploaded it from the home page of site? I just tried to uploaded again from another device and failed again

Rechecked - it works!!

Thank you so much!

I be got it. The only particular user is unable to upload photos at the wall. Would you mind to check? The credentials are in misc section. Thank you in advance

Hi Yael,

this problem only happens on this one user? is there any user I can test?

thank you!

I know 2 such users. The login of one of them is in misc section of this topic

can you provide me the another account access,please? I need to compare them. Also I need your FTP and phpmyadmin access, so I can inspect this issue further.

thank you!

Hello

Updated credentials for ftp and phpMyAdmin

Also if user get notification and press 'show all' it gives 404

P.S.: addition the link on the screenshot leads to the wrong profile:
transgender.ru/_23

Since when you have this issue? hard to inspect this because the rest user all fine, except the user you gave to me.. maybe you need to re-create your user, I am not sure this is caused by the database record for your user is broken or maybe 3rd party issue.

it seemsit was possible to upload photos andimages with this user but currently it does not work. I have tried to turn off 3d partiy plugins but it did not help.
Regarding user recreation we can not be sure if it is not system bug, and dod you have any transfer scripts?

Regards,
Yael