ISSUE SUMMARY:
I am experimenting som errors on the vídeo components, first there are som errors when the user share the videos, appears a black cover and it can play it and appear the message "".../components/com_community/libraries/streamer.php/"

This happens to me sometimes when I share a youtube video. And the videos can't acces on the activity stream, it opens a new window navigation with nothing

STEPS TO REPLICATE:
1 You can go to Components -) JomSocial -) Videos
2 Search the two videos with error
3 When you open, you can see the error, and appears uploaded by "Guest" when it supposed to see the name of the user

I leave a sample video on as it happens, usually the first time you try to upload a video error happen, the second time you try with the same video, it appears good.

I await your quick response, because my page users have begun to complain, I will may have to remove that corrupted videos.

Link:
www.youtube.com/watch?v=wb__EpOOjIQ&feature=youtu.be

In the video doesn't see the mouse but in the second 00:50 when I click on one video corrupted it opens a windows with no url.

Hi José ,

I found 4 broken videos on your site, maybe this issue is coming from your deleted user, but I am not sure, I suggest you delete them all and try to re upload the videos.

There are not deleted user, I put the video example you can see when the file video doesn't upload correctly the video appears uploaded by "guest". On the video example happens the same


And that videos corrupted you can see at the activity menú, they had owners, but when you click on there, you can't see it. and when you click on the video dashboard, it oppens a windows with nothing

Check this image, and the video, please www.youtube.com/watch?v=wb__EpOOjIQ&feature=youtu.be

Would you mind provide me FTP and phpmyadmin access, please?

thank you!

Ok I have send my information

Thank you, but I cant see the phpmyadmin URL, I only see the phpmyadmin account...

Also may i know how can I replicate your issue? because when I share new video from youtube everything is working fine

Yes it works sometimes in fact all videos that tell me the video es is corrupted at the second time it works, but my users are having experimenting this issues so its hard to explain what the problem is.

Try with others youtube videos, and in different pages like activity or the profile, add some text to the commentary, because may be the comentary video. I say this because in the inbox section I having experimenting problems too, when I put some "comas or ; () "" some signs " the direct phpmyadmin URL will post in this post on the hide section again.

I see, this is random issue, I never faced before, I tried 6 times share video, and 1 failed the rest are fine... im waiting the phpmyadmin access...

I jus put it on the others publications it doesnt work with this?

single-7051.banahosting.com:2083/cpsess5...phpMyAdmin/index.php

the pass and user its on the hide section

Isn't this the phpmyadmin?

I am to seeing a pattern with the problem of video, usually after loged in the first publication of a video marks an error. Just happen to my new users, that tell me that.

If you prefer we can speak through the community of my page or jom social page for a faster communication, hahaha it seems that here we need a chat instead of a message.

Here my tests on different users, so the problems are the next:

1.- After the user loged in
2.- When shares a youtube video, it will a fail in one of the three tried shares
3.- And when it fails, the sames comments on all the video fails.

NOTE: On the two users it fails at first, and I put the video, a comentary video, a mood, turn to public share, here are the examples:
1° User (on the first try it fails)
www.youtube.com/watch?v=A76rRYOOcR4&feature=youtu.be

2° User (On the first try it fails)
youtu.be/Fp_7wMWPbBs

Can I reinstall the commponent without loose my communitiy information?