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Video is not clickable and not playing

9 years 2 months ago
  • Alex N.'s Avatar
    Topic Author
  • Alex N.
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  • Posts: 12
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ISSUE SUMMARY:
We have latest software updates but video is not playing in Firefox
masteriya.com/video/video/2580-sborka-ka...ora-k-151?groupid=67

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT playing video
BROWSER Firefox 44.0.2

9 years 2 months ago
Licenses:

HI, Alex.

Your issue is related with bug in FireFox.
Please, read this: www.jomsocial.com/forum/photos-videos/31...rk-in-firefox#154079

I switched to native player in your settings instead of mediaelements.js


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The following user(s) said Thank You: Alex N.
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