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Video does not work in firefox.

9 years 3 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Hi.
If the video player is set to:
Use mediaelement.js
Video does not work in firefox. Chrome and microsoft Edge is ok.
Jomsocial 4.1.5
Firefox 44
Please help


STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

9 years 3 months ago
Licenses:

Cześć Marek.

Thank you for reporting this.
I passed it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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9 years 3 months ago
Licenses:
JomSocial Active

Video does not work it means - (button play is disable (inactive))
Solution to the problem is to clear your browsing history (setting sites)
but it helps only once. If you refresh the page the problem returns.

9 years 3 months ago
Licenses:

Cześc Marcin.

It's seems to be an issue with mediaelements.js
It was already reported: github.com/johndyer/mediaelement/issues/1684
We need to wait for 3rd party fix.
Meanwhile for the quick-fix please set video config to always use native player.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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