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How to fix Photo/Picture "Rotate Left/Right" feature?

9 years 8 months ago
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Hello,

I met error messages when trying to rotate picture/photo left or right anywhere it's possible. Please see attachment for full illustration.

Then, I went to forum threads given below, and ascertained that this rotation feature may have been disabled on Jomsocial 4.1.

www.jomsocial.com/forum/groups/27898-gro...am-photo-link#136771
www.jomsocial.com/forum/photos-videos/25...ate-left-not-working

Nonetheless, it does work on your own community, would you please tell me which root file I should modify in order to fix this "rotate left/right" feature?

Many thanks for your prompt return.

Best regards,
Didier.

My current apps versions:
- Jomsocial 4.1.1
- Joomla 3.4.4
- Joomlart template: JA Social II

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9 years 8 months ago
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Hi, Dider.

Could you upload your printscreen to external service e.g: prnt.sc/

- Instead of saying: 'it's not working', explain the problem in detail.
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9 years 7 months ago
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Hello,

Thanks for your prompt return.

As I am not accustomed to using that external service provider, please take a look again at my issue illustrations sent one by one. If it doesn't work, I'd appreciate if you could send me an email address where I could send them to you.

I just went through again this issue to ascertain that this problem occured only with the Profile photo (Avatar); otherwise said, I can use the rotate feature on any picture not chosen as the default profile photo (see attached photo).

Many thanks again for your help.

I look forward to reading from you soon.

Best regards,
Didier.

Attachment Photolef_trightRotationIssue_1.jpg not found



Attachment Photolef_trightRotationIssue_2.jpg not found



Attachment Photolef_trightRotationIssue_3.jpg not found




Attachment r1.jpg not found


Attachment r0.jpg not found

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9 years 7 months ago
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Hi.

That looks better. I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Didier
9 years 7 months ago
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Thanks Michal.
I look forward to reading from you soon.
Best regards,
Didier.

9 years 7 months ago
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Hi,

could you please provide me super user access detail? by editing your first post at this topic and put it at site info form (private). I need it for debugging purpose.

Regards

The following user(s) said Thank You: Didier
9 years 7 months ago
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Hi Albertus,

It's done.

Many thanks for your prompt return.

Best regards,
Didier.

9 years 7 months ago
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Hi,

I confirmed this is a bug. please wait for the fixes.

Regards

The following user(s) said Thank You: Keld, Didier
9 years 7 months ago
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Thanks Albertus.
Best regards,
Didier.

9 years 7 months ago
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Hi,

please upgrade to jomsocial 4.1.2.
if the issue still there. please unzip this file:

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and put it at:
/components/com_community/assets/release/js/bundle.js

Regards

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The following user(s) said Thank You: Didier
9 years 7 months ago
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Hello,

Upgrading to 4.1.2 didn't fix the issue. However, your second solution (replacing bundle.js at /components/com_community/assets/release/js/bundle.js) did solve my problem. Now everything works fine, just like in your own Jomsocial Community.

Many thanks again for your kind help Albertus :)

Warmest regards,
Didier.

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