Hello,

I'm using Video Upload with Amazon S3 and Zencoder.
When the files finish processing I don't get any e-mail or alert saying the files are online.
Also, the converted videos get a 00:00 duration.

How do we fix this?
Thank you

Hi Rogerio,

here the patch (this issue included: www.jomsocial.com/forum/photos-videos/21...loads-get-wrong-path )
extract this file and put it under /components/com_community/libraries/. backup first before replacing it.

Regards,
Albert

Hi Albert,

Did you send me the right file? After unziping it , it is from Oct 24.
Uploading it to the server didn't change anything, both problems persist.

Please check.
Thanks

Hi Rogerio,

seem zencoder changing they some logic. I marked this issue as bug. please wait for the fixes.

Regards,
Albert

Ok, I'll wait.
Thank you

Any news on this topic?

Thanks

Hi Rogerio,

we must still waiting for this fix. developer still tackle any bugs "one by one", so this bug ticket still on queue.

Regards,
Albert

Hello guys,

Any news on this issue?
Please, i need it fixed.

Thanks

Hi Rogerio,

Sorry for the late reply. Our developer has made the fix and is testing it works ok, I am hoping to have the fix for you in the next day or so

Thanks for your patience

Hi Rogerio,

Hello Albertus,

Thank you, video duration is fixed.

But notification still not received. Please check it.

Thanks

Hi Rogerio,

my prev post ony for duration. and here for the notification: