Hello,

I'm using Video Upload with Amazon S3 and Zendcoder.
When I have more than one video file to be processed by the cron job, only the first one is processed correctly.
The others get a wrong path. Like this:
Player for the first video: <source src="http://<bucket>.s3.amazonaws.com/videos/videos/1566/f8TzeFZD2BX.mp4" type="video/mp4">
Path on Amazon S3: <bucket>/videos/videos/1566/f8TzeFZD2BX.mp4

Player for the second video: <source src="http://<bucket>.s3.amazonaws.com/videos/videos/1566/MKFLJ7kC7Dh.mp4" type="video/mp4">
Path on Amazon S3: <bucket>/videos/videos/1566/videos/videos/1566/MKFLJ7kC7Dh.mp4

So after the first video, the others are saved to a wrong path on Amazon S3, and they don't play.

Can you please check?
Thank you

Hi, Rogerio Brito.

I assign developer to this thread.

Hi Rogerio,

this issue must be gone at version 3.2.1.5. please provide me FTP access detail. I saw you site already using 3.2.1.5
I need debugging your site by using FTP.

FYI: please put any credential information at site info form by editing your first post at this topic.

Regards,
Albert

Ok, I've edited the first post to include the SFTP credentials.
Thank you

Hi Rogerio,

seem there is a IP blocker at your server. i've got timeout when tried to connect the SFTP
my ip: 223.164.67.184

could you please make sure about it?

Regards,
Albert

Hello,

I've put your IP on our whitelist.
But please note that we use a non standard port for the SFTP, port 5435.

Thanks

Hi Rogerio,

still cant, I using FileZilla and use SFTP with port 5435
maybe your put wrong SFTP host at site info?

sorry for this inconvenience

Albert

Hi Albertus,

I've just re-checked, and your credentials are Ok.
I copied the info I entered on the first post and used it on Filezilla, connection was Ok.
Please see attached image.
Does your IP change?

Hi Rogerio,

my IP still 223.164.67.184, seem your server still blocking my IP becuase I got "refuse connection" message.

Regards,
Albert

Hello,

What's your SFTP client?

There's nothing blocking your access, you should be able to login...

Hi Rogerio,

after I changed my DNS to google DNS. I can access your SFTP. but your administrator access detail at site info is not valid anymore.
I cant login with that.

please edit your first post at this topic. and provide me valid administrator access detail.

Regards,
Albert

Great,

Please try again, same credentials.

Thanks

Hi Rogerio,

I can't access any page at frontpage, always redirect to "Política de Uso" (video page). why is that?
I want upload new videos to make the test with this issue. sorry again for this inconvenience.

but please try this solution:
1. edit /components/com_community/libraries/videos.php
2. at line 107 you can see this code

$outputBaseUrl = $outputBaseUrl.'/'.$videoFolder.'/'.$video->creator;

$outputSetBaseUrl = $outputBaseUrl.'/'.$videoFolder.'/'.$video->creator;

$outputObj->setBaseUrl($outputBaseUrl);

$outputObj->setBaseUrl($outputSetBaseUrl);

Hi Albertus,

The video thing is because the site is for members only, and new users have to agree to the site policy (the video) to enter.
I have disabled that feature, that is a test site.
But anyway, I did the changes you suggested and it worked, no problems on converting, very good!

But there's another thing. After the conversion I should receive and alert or email saying that the video is online, right?
I didn't get anything. Should I open a new ticket for that?
Thank you