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After update small video on IOS

10 years 9 months ago
  • Real's Avatar
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  • Real
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Hello,

i was running Jomsocial on version 3.2.0.5, everything was working fine including JWplayer (replaced default player)
Since i update Jomsocial to 3.2.0.7 or 3.2.1.1 all the converted videos have a small screen on all IOS devices. On a PC the videos have the correct size when playing.

Can you tell me what is changed in the latest 2 versions related to the videos? And maybe a suggestion in what files i have to look?

10 years 9 months ago
Licenses:

Hi, Real.

Between 3.2.0.5 and 3.2.1.1 DOZENS of files related with videos ware changed: www.jomsocial.com/change-log
Finding what particular change affected your customization... will be a pretty hard task.

I suggest to remove your customization and try introduce it again...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
  • Real's Avatar
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  • Real
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  • Thank you received: 0
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Hello,

i tried to implement the JWPlayer again in the new source, but i the video still small on IOS devices. There is something changed in the new version, because the 3.2.0.5 was working. Do you have any ideas?

10 years 9 months ago
Licenses:

Hi, Real.

I'm sorry but no... just like I said, too many files ware changed to inspect what particular change, file or script affect your customization.We don't support issues with user customizations so you'll need to hire a professional developer to help you investigate this:

www.jomsocial.com/jomsocial-developers

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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